Hybrid Governance & Records Specialist: Access to Info

Woollahra Council; Sydney; On-site; AUD 97,000 - 107,000; Full time

Benefits offered by this job

Fortnightly RDO

Work from home arrangements (up to two

Subsidised gym membership through Gym/

Generous personal leave provisions

High quality training and development

Job summary

Woollahra Council is seeking an Access to Information & Administration Officer to join the Governance & Risk team on a permanent full-time basis. The role involves processing access to information applications under GIPA, supporting internal/external customers, and preparing statistics and reports.

You will work closely with the Governance Coordinator and Information Officer, ensuring confidential, accurate processing and robust administrative support to the Manager Governance & Risk.

Qualifications

• Proven industry experience and/or qualification in Information, Business Administration or Records Management.
• Experience in review/management of Government Information (Public Access) Act 2009 (GIPA) and processing of GIPA applications.
• Strong attention to detail and organisational skills with ability to prioritise and meet deadlines.
• Experience using a Customer Request Management System (CRM).
• Proficiency with Microsoft Word and Outlook (Advanced).
• Excellent written, verbal and interpersonal skills focused on customer experience.
• Strong research, analytical and problem-solving abilities.
• Proven ability to work effectively in a team and commitment to continuous improvement.
• Proven ability to maintain confidentiality.
• Understanding of WH&S and EEO principles.
• Experience in Local Government or knowledge of Local Government legislation and policies.
• Understanding of the Privacy and Personal Information Protection Act 1998.

Responsibilities

• Process access to information applications (informal and formal GIPA).
• Provide internal and external customer support related to access to information processing.
• Prepare regular statistics and maintain registers.
• Produce annual/quarterly reports and support Manager Governance & Risk with administrative tasks.
• Assist with administrative duties to ensure efficient governance processes.

Skills

Attention to detail

Organisational skills

Research and analytical

Communication

Teamwork

Customer service

Education

Information, Business Administration or Records Management qualification

Tools

CRM

Microsoft Word

Microsoft Outlook

Job description

Woollahra Council is seeking an Access to Information & Administration Officer to join the Governance & Risk team on a permanent full-time basis. The role involves processing access to information applications under GIPA, supporting internal/external customers, and preparing statistics and reports.

You will work closely with the Governance Coordinator and Information Officer, ensuring confidential, accurate processing and robust administrative support to the Manager Governance & Risk.