Hybrid Fertility Clinic Exec Assistant & Operations Lead

seek.com.au; Sydney; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid flexibility

Job summary

Specialist Fertility and Gynaecology practice in Sydney CBD is seeking an Executive Assistant / Medical Practice Coordinator. You will support one fertility specialist/gynaecologist, coordinating consultations, theatre lists and IVF procedures, while ensuring bookings, enquiries, and billing run smoothly.

The role requires autonomy in a lean, fast-paced environment with hybrid flexibility; full-time preferred, but strong part-time candidates will be considered.

Qualifications

• Highly organized and capable with fast-paced environment
• Balance empathetic patient care with professional boundaries
• Explain fees, appointment requirements or practice processes clearly and kindly
• Ability to act independently and escalate when needed
• Multitask and prioritise in a busy clinic setting

Responsibilities

• Manage appointments, patient enquiries, referrals and correspondence
• Help patients navigate bookings, fees and practice processes
• Resolve administrative concerns and billing issues with good judgment
• Coordinate theatre lists, procedures and documentation with hospitals and IVF teams
• Manage private billing, Health Fund and Medicare claims, payments, reconciliation and outstanding accounts
• Keep track of outstanding requests and provide concise information for decisions
• Identify recurring problems and implement process improvements

Skills

Efficient

Reliability

Empathy in patient care

Tech aptitude

Tools

Xestro

Medicare billing software

Job description

Specialist Fertility and Gynaecology practice in Sydney CBD is seeking an Executive Assistant / Medical Practice Coordinator. You will support one fertility specialist/gynaecologist, coordinating consultations, theatre lists and IVF procedures, while ensuring bookings, enquiries, and billing run smoothly.

The role requires autonomy in a lean, fast-paced environment with hybrid flexibility; full-time preferred, but strong part-time candidates will be considered.