Hybrid E‑Commerce Lead: Growth & Digital Experience

HARMAN International; Sydney; Hybrid; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Hybrid work environment

Employee discounts on products

HARMAN University programs

Inclusive workplace

Job summary

HARMAN is seeking an E‑Commerce Lead to own daily operations and optimise Harman’s Australian and New Zealand online channels. You will drive digital campaigns, CRM activities and analytics to grow online sales and improve customer journeys.

You will report to the E‑Commerce Retail Trade Marketing Manager and collaborate with Brand, Marketing, Sales and Supply Chain to deliver best‑in‑class online experiences with data‑driven decision making and continuous improvement.

Qualifications

• Bachelor’s degree in Marketing, Digital, Commerce or related discipline.
• Minimum 2 years’ experience in e-commerce or digital marketing.
• Analytical capability and data-driven decision making.
• Strong knowledge of GA4 and digital marketing platforms.

Responsibilities

• Own day-to-day operation and optimisation of Harman’s e-commerce websites.
• Execute digital marketing campaigns across Paid Search, Paid Social, SEO, Email and CRM.
• Develop dashboards and KPI reporting to drive growth.
• Collaborate with Brand Marketing, Sales and Supply Chain teams for seamless execution.
• Lead testing, UX improvements and deployment of new digital functionality.

Skills

Google Analytics 4

CRM

Digital marketing

Stakeholder engagement

AI tools familiarity

Education

Bachelor’s degree in Marketing, Digital, Commerce or related discipline

Tools

Salesforce Commerce Cloud

Google Ads

SEO

Email marketing platforms

Job description

HARMAN is seeking an E‑Commerce Lead to own daily operations and optimise Harman’s Australian and New Zealand online channels. You will drive digital campaigns, CRM activities and analytics to grow online sales and improve customer journeys.

You will report to the E‑Commerce Retail Trade Marketing Manager and collaborate with Brand, Marketing, Sales and Supply Chain to deliver best‑in‑class online experiences with data‑driven decision making and continuous improvement.