E Commerce Specialist - Consumer Electronics

Talon Group; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employee product discounts

Learning and development support

Inclusive cross-functional exposure

Job summary

Talon Group is seeking an E-Commerce Lead to own digital execution across Australia and New Zealand for a global premium consumer electronics brand. This hands-on role focuses on website performance, campaign delivery, CRM and insights, reporting to the E-Commerce Retail Trade Marketing Manager.

You will drive day-to-day site operations, merchandising, content, and customer journeys while collaborating with marketing and supply chain on launches and promotions.

Qualifications

• Degree in Marketing, Digital, Commerce or similar.
• 2+ years' e-commerce or digital marketing experience.
• Strong GA4 and digital platform knowledge.
• Agency management and stakeholder communication skills.
• Solid project management and analytical capability.
• Baseline comfort using AI to work faster and improve quality.
• Full working rights in Australia.

Responsibilities

• Own day-to-day operation and optimisation of ANZ e-commerce websites.
• Improve merchandising, content, customer journeys and site health.
• Execute paid search, paid social, SEO, email and CRM activity.
• Partner with brand marketing on campaign planning, briefing and on-brand EDMs.
• Manage agency relationships and campaign performance reporting.
• Build acquisition and retention journeys using CRM automation.
• Support platform upgrades, testing and new digital capability rollouts.
• Resolve escalated website, payment and online customer issues.
• Work with customer service to lift satisfaction and NPS.
• Collaborate with marketing, sales, category and supply chain on launches and promotions.

Skills

GA4

Agency management

Project management

Analytical capability

AI for faster work

Digital marketing

Education

Degree in Marketing/Digital/Commerce

Tools

Salesforce Commerce Cloud

CMS

Job description

E Commerce Specialist - Consumer Electronics

Our client is a global premium consumer electronics and lifestyle business seeking an E-Commerce Lead to own digital execution across Australia and New Zealand across one of their significant brands. This is a hands-on role focused on website performance, campaign delivery, CRM and insights.You will report to the E-Commerce Retail Trade Marketing Manager and act as the local digital subject matter expert.

What you will do

• Own day-to-day operation and optimisation of ANZ e-commerce websites
• Improve merchandising, content, customer journeys and site health
• Execute paid search, paid social, SEO, email and CRM activity
• Partner with brand marketing on campaign planning, briefing and on-brand EDMs
• Manage agency relationships and campaign performance reporting
• Build acquisition and retention journeys using CRM automation
• Support platform upgrades, testing and new digital capability rollouts
• Resolve escalated website, payment and online customer issues
• Work with customer service to lift satisfaction and NPS
• Collaborate with marketing, sales, category and supply chain on launches and promotions

What you will bring

• Degree in Marketing, Digital, Commerce or similar
• 2+ years' e-commerce or digital marketing experience
• Strong GA4 and digital platform knowledge
• Agency management and stakeholder communication skills
• Solid project management and analytical capability
• Baseline comfort using AI to work faster and improve quality
• Full working rights in Australia

Nice to have

• Salesforce Commerce Cloud or similar CMS
• Consumer electronics or FMCG background

What's on offer

• Hybrid working, typically three days in office
• Employee product discounts
• Learning and development support
• Inclusive environment with clear cross-functional exposure