Hybrid Customer Support & Admin Pro — Flexible Hours

Baptistcare Victoria; City of Greater Bendigo; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Flexible work options

Job summary

BaptistCare is hiring a Customer Service Support specialist in Bendigo to handle phone and email inquiries for our Support at home clients. You will manage care plan administration, progress notes, PO creation, and coordinate suppliers in a hybrid work setting.

The ideal candidate has at least 2 years in a busy, phone-based role, with preference for aged care sector experience and relevant office administration qualifications. Salary packaging and flexible work options are part of the package.

Qualifications

• Must have at least 2 years in a busy, phone-based role.
• Experience in aged care or similar customer service environments is preferred.
• Relevant office administration qualifications are desirable.

Responsibilities

• Handle phone and email inquiries for Support at home customers.
• Manage care plan admin and progress notes.
• Create purchase orders and coordinate suppliers in a hybrid setting.

Skills

Phone-based role

Customer service

Office administration

Education

Office administration qualifications

Job description

BaptistCare is hiring a Customer Service Support specialist in Bendigo to handle phone and email inquiries for our Support at home clients. You will manage care plan administration, progress notes, PO creation, and coordinate suppliers in a hybrid work setting.

The ideal candidate has at least 2 years in a busy, phone-based role, with preference for aged care sector experience and relevant office administration qualifications. Salary packaging and flexible work options are part of the package.