Hybrid Compliance Training Manager & Communications

Zurich 56 Company Ltd; Australia; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working 3/2 in-office balance

AUD$295 e-voucher for home setup

Award-winning training programs

Global mobility opportunities

Green Star offices

Tree planting for new employees

Job summary

Zurich Australia is seeking a Compliance Training and Communications Manager to lead the planning, development and delivery of engaging compliance learning across Australia and New Zealand, blending online modules with face-to-face sessions.

You’ll design campaigns, maintain records, and adapt content to regulatory changes, while partnering with the Compliance Operations and Capability team to strengthen our culture of compliance and learning across our digital insurer.

Qualifications

• At least three years’ experience coordinating and delivering learning solutions for diverse stakeholder groups.
• Demonstrated experience designing and developing online learning content, ideally using Articulate 360 or similar tools.
• Strong facilitation skills with experience delivering face-to-face and virtual training.
• A degree and Certificate IV in Training and Assessment, or an equivalent training qualification.
• Knowledge of adult learning principles and the ability to translate complex information into practical learning experiences.
• Excellent written communication, stakeholder management, planning and project coordination skills.

Responsibilities

• Deliver the annual compliance training and communications plan across Australia and New Zealand.
• Review and update online learning modules to reflect regulatory, policy and business changes.
• Adapt Group training content to meet local regulatory requirements and business needs.
• Design and facilitate engaging face-to-face and virtual compliance training.
• Create clear and compelling communications that build awareness of key compliance topics.
• Maintain accurate training records, monitor completion and support compliance reporting.

Skills

Online learning design

Facilitation

Stakeholder management

Project coordination

Articulate 360

Training delivery

Adult learning principles

Written communication

Education

Training qualification (Certificate IV)

Degree in related field

Tools

Articulate 360

Job description

Zurich Australia is seeking a Compliance Training and Communications Manager to lead the planning, development and delivery of engaging compliance learning across Australia and New Zealand, blending online modules with face-to-face sessions.

You’ll design campaigns, maintain records, and adapt content to regulatory changes, while partnering with the Compliance Operations and Capability team to strengthen our culture of compliance and learning across our digital insurer.