Hybrid Client Services Administrator – Accounting Practice

seek.com.au; Brisbane; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Work from home 2 days/week

Friendly team environment

Variety and responsibility

Job summary

BRJ Accountants & Business Advisors on Brisbane's Northside is seeking an experienced Client Services Administrator to keep the practice running smoothly and support our accountants and clients. The role covers client enquiries, document preparation, and workflow management using XPM and FYI, with a hands-on approach and scope for initiative.

After probation, you can work two days from home each week. We value initiative, reliability and an organized, proactive mindset.

Qualifications

• Organised and dependable with ownership of tasks.
• Willingness to learn and take initiative.
• Positive attitude and reliability in a client-facing role.

Responsibilities

• Managing client enquiries, correspondence and telephone calls.
• Preparing and collating tax returns, financial statements and client documents.
• Managing workflows and documents through Xero Practice Manager (XPM) and FYI.
• Coordinating electronic signing and following up outstanding client information.
• Assisting with ATO and ASIC administration.
• Managing client onboarding, engagement documentation and compliance records.
• Supporting the accounting team with general practice administration.

Skills

Organised

Dependable

Proactive

Ownership

Tools

XPM

FYI

ATO Online Services

ASIC

Job description

Client Services Administrator – Accounting Practice

Full-Time | Brisbane Northside | 2 Days WFH After Probation

Are you an experienced accounting practice administrator looking for a role where your skills and initiative are genuinely valued?

This is a varied, hands-on position where you'll play an important role in keeping our practice running smoothly, supporting our accountants and providing excellent service to our clients.

Why join BRJ Accountants & Business Advisors?

Work-life balance – Opportunity to work from home two days per week following successful completion of probation.

Friendly, supportive team – Be part of a smaller practice where your contribution is valued.

Variety and responsibility – Enjoy a mix of client services, practice administration and workflow management.

Opportunity to make a difference – We welcome initiative, fresh ideas and improvements to our processes.

About the role

Your responsibilities will include:

Managing client enquiries, correspondence and telephone calls.

Preparing and collating tax returns, financial statements and client documents.

Managing workflows and documents through Xero Practice Manager (XPM) and FYI.

Coordinating electronic signing and following up outstanding client information.

Assisting with ATO and ASIC administration.

Managing client onboarding, engagement documentation and compliance records.

Supporting the accounting team with general practice administration.

About you

We're looking for someone who is organised, dependable and enjoys taking ownership of their work.

Previous experience in an accounting or taxation practice is highly desirable, particularly with XPM, FYI, ATO Online Services and ASIC.

You'll have excellent attention to detail, strong communication skills and the confidence to manage competing priorities.

You don't need to know everything - we value a positive attitude, initiative and a willingness to learn.

Interested?

If you're looking for a varied role in a friendly accounting practice where your experience is appreciated, we'd love to hear from you.

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