Hybrid Claims Consultant - Liability & PI (Sydney)

Hub24 Limited; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Office in Sydney

Job summary

Marsh Australia is seeking a Claims Consultant for the Sydney office. This hybrid role requires at least three days in the office each week and involves managing life insurance claims from lodgement to determination, with emphasis on Group Life and related products.

You will liaise with claimants, trustees and providers, ensuring accurate decisions and compliant documentation. The role emphasizes strong communication, analytical skills and a customer-centric approach, with opportunities for

Qualifications

• 3+ years of claims experience.
• Strong written and oral communication skills.
• Ability to work in Australia and adapt to hybrid work arrangements.

Responsibilities

• Manage end-to-end claims for a portfolio of Group Life and related life insurance claims.
• Review medical, financial and legal evidence to support timely claim decisions.
• Communicate with claimants, trustees, employers and other stakeholders with empathy.
• Ensure compliance with policy terms and industry codes while maintaining accurate documentation.
• Contribute to process improvements and support enhancements to claims handling.

Skills

Claims experience

Communication

Work eligibility

Job description

Marsh Australia is seeking a Claims Consultant for the Sydney office. This hybrid role requires at least three days in the office each week and involves managing life insurance claims from lodgement to determination, with emphasis on Group Life and related products.

You will liaise with claimants, trustees and providers, ensuring accurate decisions and compliant documentation. The role emphasizes strong communication, analytical skills and a customer-centric approach, with opportunities for