Hybrid Care Manager — Community Home Care Lead

Hazel Home Care; Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Day off for your birthday

Job summary

Hazel Home Care in Brisbane South is seeking a Care Manager (Support At Home) to oversee scheduling and delivery of quality care for older Australians living at home. The role blends client visits, home-based work and weekly office days in Eight Mile Plains.

You will lead care planning, budgeting, and service delivery while building strong community ties and expanding the South Brisbane service footprint. A collaborative team environment and opportunities for growth are offered.

Qualifications

• 12 months experience in community home care as a Care or Case Manager.
• Highly professional and able to act with compassion
• Warm sales and customer service experience, developing business
• Excellent administrative and computer skills
• Excellent communication skills

Responsibilities

• Planning and oversight of the scheduling of support workers and third-party suppliers to deliver quality care and services
• Working collaboratively with the Service Manager to undertake and ensure timely recruitment and effective performance management of staff
• Responsible for the development and review of Care Plans in consultation with customers and their families
• Ensure individual customer's budgets are accurately recorded and monitored regularly to reflect the customer's care plan
• Regularly reviewing customer Care Plans, liaising with internal teams such as nurses, rostering staff and Care Professionals
• Network and develop new business within the community, attend aged care events and be a leader in the community

Skills

Communication skills

Administrative skills

Customer service

Empathy

Business development

Education

Nursing qualification

Job description

Hazel Home Care in Brisbane South is seeking a Care Manager (Support At Home) to oversee scheduling and delivery of quality care for older Australians living at home. The role blends client visits, home-based work and weekly office days in Eight Mile Plains.

You will lead care planning, budgeting, and service delivery while building strong community ties and expanding the South Brisbane service footprint. A collaborative team environment and opportunities for growth are offered.