Hybrid Business Support & Data Admin (Salesforce/SAP)

Primary Connect; Geehi; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work

Bonus

Employee benefits

Wellbeing program

Sonder app

Job summary

Primary Connect is seeking a Business Support Administrator for a 2-year fixed-term role based at Norwest with hybrid arrangements. You will support onboarding of new and existing customers to our Primary Freight service, manage master data, and respond to internal and external queries.

Reporting to the Business Support Manager, you will work with Salesforce, SAP and the TMS to set up customer accounts, maintain data integrity, and coordinate timely processes.

Qualifications

• Experience with Salesforce, SAP and TMS is desirable.
• Strong data entry and documentation skills are required.
• Ability to work with multiple systems and manage data accuracy.

Responsibilities

• Set up new customers and update existing customer records in Salesforce and other systems.
• Assist with vendor, carrier, and depot information queries and data changes.
• Investigate and resolve setup issues to maintain data integrity.
• Perform data analysis as requested by the business.
• Coordinate weekly tasks to meet deadlines and respond to internal teams promptly.
• Manage the Primary Connect mailbox and respond to queries in a timely manner.
• Support cross-training and learning of new processes.

Skills

Attention to detail

Stakeholder communication

Prioritisation

Independent work

Continuous improvement

Tools

Salesforce

SAP

TMS

MS Office

Job description

Primary Connect is seeking a Business Support Administrator for a 2-year fixed-term role based at Norwest with hybrid arrangements. You will support onboarding of new and existing customers to our Primary Freight service, manage master data, and respond to internal and external queries.

Reporting to the Business Support Manager, you will work with Salesforce, SAP and the TMS to set up customer accounts, maintain data integrity, and coordinate timely processes.