HVAC Service Scheduler & Ops Coordinator (2–3 Days)

Lead Group Consultancy; Sydney; On-site; AUD 34,000 - 55,000; Part time

Benefits offered by this job

Free on-site parking

Flexibility around family and school

Support from Operations Manager

Job summary

Lead Group Consultancy in Cranebrook, NSW, seeks an Administrator to support the Operations Manager with scheduling, customer communication and day-to-day coordination. The role offers learning with ownership and room to grow within an established HVAC business.

You will schedule service appointments in ServiceM8, keep customers and technicians updated, coordinate parts and orders with suppliers, raise purchase orders and liaise with external contractors.

Qualifications

• Previous experience in administration, scheduling or service coordination.
• Experience using ServiceM8 or similar scheduling software preferred.
• Comfortable handling multiple priorities in a busy environment.
• Confident communicating with customers, technicians and suppliers.

Responsibilities

• Schedule service appointments and jobs using ServiceM8.
• Keep customers and technicians updated on bookings, job progress and changes.
• Coordinate parts, orders and job requirements with suppliers.
• Raise purchase orders and follow up outstanding items.
• Liaise with external contractors, including those supporting interstate work.
• Provide general office administration and help keep jobs moving.
• Identify ways to improve scheduling and office processes.

Skills

Administration

Scheduling

Customer communication

Service coordination

Organised

Tools

ServiceM8

Job description

Lead Group Consultancy in Cranebrook, NSW, seeks an Administrator to support the Operations Manager with scheduling, customer communication and day-to-day coordination. The role offers learning with ownership and room to grow within an established HVAC business.

You will schedule service appointments in ServiceM8, keep customers and technicians updated, coordinate parts and orders with suppliers, raise purchase orders and liaise with external contractors.