HVAC Service Manager – Sydney

Airmaster; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Discounted Health Insurance

Employee Assistance Program (EAP)

Novated Leasing Options

Competitive Rates in line with skills

Social Club

Job summary

Airmaster is seeking an experienced HVAC Service Manager to lead a service team for a major Sydney contract. You will oversee a service leader and technicians, ensuring work is completed to high standards and aligned with client expectations.

The role focuses on technical leadership, reporting, and service delivery across the contract. Join a high-performing team at a growing building services company, with opportunities to contribute to business development, project initiatives, and customer

Qualifications

• Experience leading field and support staff to deliver exceptional service.
• Deep knowledge of HVAC systems including installation, service and repair.
• Basic business finance, word processing and spreadsheet skills.
• Capability to develop, produce and present reports and technical communications.
• High level experience in HVAC, Mechanical Services, Facilities Management or related discipline.
• Strong interpersonal and communication skills.

Responsibilities

• Provide high level technical support and guidance to Technicians.
• Provide monthly progress reports on team performance.
• Recruit, motivate and assist Delivery staff with technical queries.
• Contribute to business development through innovation and new project initiatives.
• Establish and maintain strong client relationships by ensuring high-quality service.
• Prepare and submit quotations in a timely manner.

Skills

Team Leadership

HVAC Systems

Reporting

Client Relations

Quotations

Tools

MS Office

Job description

Airmaster is an award-winning Building Service company, providing expert solutions in HVAC&R Management, Smart Building Solutions and Fire Services to our clients across Australia and New Zealand.

Founded in Melbourne in 1988, we have grown to 17 branches across Australia and New Zealand, becoming an industry leader with a dedicated and growing workforce of over 1100 team members made up of Technicians, Apprentices, Engineers & Support Staff.

Our goal is simple: to lead the industry in integrated building services, combining HVAC&R, Building Automation, Electrical and Fire System to create smart buildings that are compliant and optimised for energy and resources efficiency.

Our approach is built on advanced data-driven technology, revolutionising the way we operate - improving performance, reducing energy use, and delivering smarter and more reliable service.

The Role

At Airmaster, we pride ourselves on delivering top-notch HVAC solutions to our clients. We have an exciting opportunity for an experienced and motivated HVAC Service Manager to lead and manage one of our Service teams, for one of our key contracts based in Sydney

This role is critical to the business in maintaining our exceptional service to an existing client, while also capitalizing on future opportunities of growth.

As a HVAC Service Manager, you will be responsible for managing a Service team, consisting of a team leader and technicians, ensuring jobs are completed effectively, efficiently and to a high standard. You will also manage outcomes across the key contract, which includes overseeing all technical, supervisory, operational, customer support and reporting roles.

Key Responsibilities

• Providing high level of technical support and advise to Technicians
• Provide monthly progress reports on team performance
• Recruiting, motivating & assisting Service Delivery staff with technical queries
• Contributing to business development through innovation & new project initiatives
• Establishing and maintaining strong relationships with the client by ensuring high-quality service
• Timely preparation and submission of quotations

Requirements

• Experience or a demonstrated capability to lead a team of field and support staff to provide exceptional service to our customers.
• Proven and deep understanding of HVAC systems, including installation, service & repair.
• Basics of business finance, word processing and spreadsheet applications.
• The capability to develop, produce and present reports, submissions, and technical communications.
• High level experience in HVAC, Mechanical Services, Facility Management, or a related discipline.
• Well-developed interpersonal skills and communication are essential.
• Professional and confident phone manner.
• Ability to achieve and self-manage deadlines.
• Ability to work effectively as part of a team as well as independently.

Benefits of Working with Airmaster

Our strength lies in bringing together talented individuals who uphold high standards and work collaboratively toward a shared goal.

The successful candidate will join ahigh performing and progressive companywho hold a strong reputation in the industry, andwork alongside expertsdedicated to delivering exceptional service to our clients.

We believe ininvesting in our team members, and as an employee with Airmaster, you will have access tocontinuous training & development opportunitiesto enhance your skills and advance your career through our company.

You will be welcomed into acollaborative and supportive team environmentwhere open communication is encouraged and your contributions are valued.

We also offer:

• Discounted Health Insurance
• Employee Assistance Program (EAP)
• Novated Leasing Options
• Competitive Rates in line with skills & experience
• Social Club

We pride ourselves on finding good people who deliver quality and share a common goal.