HVAC Ops & Data Analytics Lead - Remote

Sustainable Focus Pty lTd; Adelaide; On-site; AUD 125,000 - 150,000; Full time

Job summary

Sustainable Focus is seeking an analytically minded Operations & Triage Manager to lead our elite virtual service desk for commercial HVAC optimisation. You will coordinate a team of specialists, monitor real-time alerts, and ensure diagnostic reports are accurate, high-value, and compliant with standards.

You will drive proactive energy-saving proposals, maintain data integrity in SCADA, and support rapid, high-margin insights for facility managers across numerous sites in Australia.

Qualifications

• HVAC/mechanical trade background or controls engineering qualification is required.
• Extensive experience with commercial Building Management Systems (BMS).
• Excellent written English and ability to communicate technical faults clearly.

Responsibilities

• Lead a virtual desk of technicians with daily stand-ups to allocate telemetry alerts.
• Monitor 500 connected sites and identify complex faults and energy waste.
• Review Digital Advisory Reports for clarity, value, and risk management.
• Maintain data hygiene within SCADA systems and streamline report-to-invoice workflows.
• Build relationships with facility managers to propose upgrades or energy-saving actions.

Skills

SCADA/BMS control logic

Field service software

Leadership

Written English

Education

HVAC mechanical trade background

Controls engineering qualification

Job description

Sustainable Focus is seeking an analytically minded Operations & Triage Manager to lead our elite virtual service desk for commercial HVAC optimisation. You will coordinate a team of specialists, monitor real-time alerts, and ensure diagnostic reports are accurate, high-value, and compliant with standards.

You will drive proactive energy-saving proposals, maintain data integrity in SCADA, and support rapid, high-margin insights for facility managers across numerous sites in Australia.