HVAC Branch All‑Rounder: Deliveries & Customer Service

Reece Group; Ipswich City; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts on renovations

Reece Boost cashback & discounts

Paid parental leave

Job summary

Reece Group in Carole Park (Ipswich) is seeking an enthusiastic team member to join our HVAC branch. You will assist builders and tradespeople, help customers at the trade counter, and keep the branch running smoothly.

Daily duties include deliveries, stock control, unpacking inbound goods, answering questions, quoting customers over the phone and in person, and maintaining a safe, tidy branch.

Qualifications

• Has experience in customer service, warehousing, retail or delivery driving and enjoys helping customers in person and over the phone.
• Can pick orders, maintain shop floor displays and ensure information is accurate.
• Tech-savvy and adaptable to learn new systems.
• Has a clean valid driver’s licence.
• Wants to develop their career locally or within our network.

Responsibilities

• Making deliveries to customers using a company vehicle.
• Undertaking pick packing and stock control activities.
• Receiving and checking inwards goods and unloading and putting away stock.
• Providing customer service and information about products on trade counter.
• Providing quotes both in person and over the phone.
• Helping keep the branch tidy and safe.

Skills

Customer service

Stock control

Delivery driving

Retail experience

Tech-savvy

Job description

Reece Group in Carole Park (Ipswich) is seeking an enthusiastic team member to join our HVAC branch. You will assist builders and tradespeople, help customers at the trade counter, and keep the branch running smoothly.

Daily duties include deliveries, stock control, unpacking inbound goods, answering questions, quoting customers over the phone and in person, and maintaining a safe, tidy branch.