Human Resources Support Officer

Warrnambool City Council; Warrnambool; On-site; AUD 73,000 - 77,000; Full time

Job summary

Warrnambool City Council is seeking a motivated Human Resources Support Officer to join our HR team in Warrnambool. The role supports recruitment, onboarding, employee records, training, student placements and general HR activities across a diverse workforce of ~800 staff.

You will be a key point of contact for employees and managers, ensuring HR processes are followed, accurate and timely, while handling confidential information with discretion.

Qualifications

• Strong administrative and organisational skills with high accuracy.
• Proficient data entry and ability to manage HR data confidentially.
• Experience with HR systems and data management is desirable.

Responsibilities

• Recruitment and onboarding support: coordinate documentation, shortlist candidates, and assist onboarding activities.
• Employee lifecycle administration: maintain and update employee records across the lifecycle.
• HR systems and data management: accurately enter and maintain data in TechnologyOne.
• Student placements: coordinate requests with departments and educational institutions.
• Training coordination: assist with scheduling and recording training activities.
• Meeting support: prepare agendas and minutes for HR meetings.

Skills

Administrative skills

Data entry

HR systems

Organisational skills

Tools

TechnologyOne

Job description

Warrnambool city council – Warrnambool VIC

Council is seeking a motivated, organised and adaptable Human Resources Support Officer to join our HR team.

This position plays an important role in supporting the delivery of efficient and effective HR services across Council, which employs approximately 800 staff across a diverse range of departments, services and work locations.

Working across the employee lifecycle, the Human Resources Support Officer will provide administrative and operational support across recruitment and onboarding, employee records management, training and development, student placements and general HR activities.

You will be a key point of support for employees and managers across Council, helping to ensure HR processes are followed, accurate, timely and consistent with Council's policies and procedures.

This is an excellent opportunity for someone who enjoys working in a busy, varied and people focused environment and takes pride in providing high quality administrative support.

Key Responsibilities

Reporting to the HR Advisor key responsibilities of the position will include:

Recruitment and Onboarding: Assist with recruitment and selection processes, including coordinating recruitment documentation, assisting with shortlisting, preparing interview packs and documentation, and supporting onboarding activities.

Employee Lifecycle Administration: Provide administrative support throughout the employee lifecycle, including preparing, compiling, maintaining and updating employee information and records.

HR Systems and Data Management: Accurately enter, maintain and update employee information within Council's Human Resource Management System (TechnologyOne), ensuring data integrity and confidentiality.

Student Placements: Coordinate and assist with student placement enquiries and requests across Council, liaising with relevant departments and educational institutions as required.

Training and Development: Assist with the coordination and administration of employee training and development activities, including scheduling training, booking employees into courses and maintaining associated records.

Meeting Support: Provide administrative support for HR meetings and activities, including preparing agendas, compiling documentation and accurately recording meeting minutes.

About You

To be successful in this role, you will be a proactive and self motivated individual who enjoys working in a fast paced environment and can confidently manage a diverse range of administrative responsibilities.

You will demonstrate:

Strong administrative and organisational skills, with excellent attention to detail and a high level of accuracy.

Well-developed data entry and computer skills, with the ability to learn and confidently navigate HR systems and databases.

The ability to manage competing priorities, meet deadlines and work effectively in a busy environment.

A proactive approach, with the initiative and confidence to work independently and take ownership of tasks.

Well-developed communication and interpersonal skills, with the ability to build positive working relationships with employees and managers from a diverse range of backgrounds and work areas.

The ability to handle sensitive and confidential information with discretion, professionalism and integrity.

Flexibility and adaptability, with the ability to respond positively to changing priorities and business needs.

A strong customer service focus and a commitment to providing timely, professional and helpful support.

The ability to work collaboratively as part of a team while also demonstrating initiative and accountability.

What We Offer

An opportunity to contribute to the delivery of HR services supporting approximately 800 Council employees.

A varied and interesting role with exposure to all aspects of the employee lifecycle.

A supportive and collaborative team environment.

An opportunity to further develop your HR knowledge, skills and experience.

If you are organised, adaptable, people focused and enjoy making a difference behind the scenes, we encourage you to apply.

Tenure & Salary
Temporary full time position until 1 October 2027, with a salary range of $73,420 to $77,136 per annum (pro rata). Part Time Hours will be considered for this position.

Questions
If after reading the position description you have further questions please contact Jessica Wood, Human Resources Advisor, on03 5559 4*** or *****@warrnambool.vic.gov.au.

Warrnambool City Council is an Equal Opportunity Employer