Human Resources Manager

International SOS group; Canberra; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Service awards

Annual leave purchase

Volunteer days

Employee discounts

Job summary

International SOS is seeking an HR Manager to lead the Defence healthcare program, shaping the HR function and workforce strategy. You will provide strategic HR leadership, workforce planning and people management advice to improve operational outcomes.

Key responsibilities include building governance, guiding the program's people strategy, managing industrial relations, and overseeing recruitment, credentialling, onboarding and payroll across a major, complex program.

Qualifications

• 7+ years of senior HR experience with at least 5 years in management roles.
• Relevant tertiary qualifications.
• Strong expertise in strategic HR, workforce planning, employee relations and organisational change.

Responsibilities

• Build the HR function and drive compliance, governance and continuous improvement.
• Guide the Program's people strategy and workforce planning.
• Manage industrial and employee relations, including enterprise agreements and complex workforce matters.
• Oversee recruitment, credentialling, onboarding, payroll and HR administration.
• Shape organisational design, talent development, engagement and retention initiatives.
• Manage workforce mobilisation, organisational change and contract transitions.

Skills

Strategic HR

Workforce planning

Employee relations

Organisational change

Education

Relevant tertiary qualifications

Tools

HRIS

Payroll systems

Microsoft Office

Job description

• Play a key role in the mobilisation of a significant Defence healthcare program
• Join a global organisation specialising in medical, security and travel risk services
• Build and shape the HR function for a major and complex program

Lead HR, recruitment, payroll and credentialling services while establishing people systems, processes and workforce strategy across the Defence healthcare program.

The Company

International SOS has a proven record across Australia and the Pacific region, combining global healthcare expertise with a deep understanding of the unique medical requirements for military operations, humanitarian relief and multilateral exercises. With on-demand capability, operational experience across the region, and the ability to engage large-scale distributed workforces; International SOS integrates seamlessly with uniformed capability, offering agile solutions that adapt to domestic and expeditionary military requirements. Globally recognised for our unique expertise, we offer fantastic opportunities to make a meaningful impact, providing care where others can't.

About the role

As a member of the Program Leadership Team, the HR Manager provides strategic HR expertise, workforce planning and people management advice to enhance operational outcomes. Key responsibilities include:

• Building the HR function and driving compliance, governance and continuous improvement
• Guiding the Program's people strategy and workforce planning
• Managing industrial and employee relations, including enterprise agreements and complex workforce matters
• Overseeing recruitment, credentialling, onboarding, payroll and HR administration
• Shaping organisational design, talent development, engagement and retention initiatives
• Managing workforce mobilisation, organisational change and contract transitions

About you

• 7+ years' senior HR experience, including 5+ years in management roles, with experience overseeing HR, recruitment and payroll functions
• Relevant tertiary qualifications
• Strong expertise in strategic HR, workforce planning, employee relations and organisational change
• Excellent communication, stakeholder management and influencing skills
• Proficiency in HRIS, payroll, recruitment and Microsoft Office systems
• Full working rights in Australia
• Contribute to a purpose-led organisation that helps clients protect their people while strengthening organisational resilience
• Opportunities to expand your career in a multinational company with consistent growth
• Ongoing training and development opportunities
• Enjoy rewards for your contributions, including service awards
• Option to purchase additional annual leave and paid volunteering days
• Exclusive discounts on health insurance, airlines, technology, and more

Pplease note: Only suitable shortlisted candidates will be contacted.

At International SOS, we cultivate a supportive atmosphere where everyone can thrive. We encourage applicants from all ages and backgrounds, including Aboriginal and Torres Strait Islander peoples, disabled people, diverse genders, cultures, and languages, LGBTQIA+ identities, neurodivergent individuals and veterans to apply. We value your unique perspectives and skills through our dedication to respect and care. As a truly global organisation; we operate in over 91 countries, with multicultural employees speaking over 100 languages and dialects.