Human Resource Business Partner | Employee Relations Specialist

CPL Corporation; Brisbane; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Salary packaging up to $15,900 tax‑fee

Job summary

CPL Corporation is seeking a Human Resource Business Partner | Employee Relations Specialist in Brisbane. This hybrid role combines strategic HR advice with hands-on case management, investigations, and employee relations support across the organisation.

You will partner with leaders to build capability, manage complex people matters, and contribute to positive workplace outcomes. The team emphasises collaboration, change initiatives, and ongoing professional development.

Qualifications

• Experience managing complex employee relations, advisory, case management, or workplace investigations.
• Strong communication skills with ability to build trusted relationships at all levels.
• Confidence navigating challenging conversations and sensitive workplace matters.
• Sound problem-solving, judgement, and decision-making skills.
• A passion for people and a focus on great customer service.
• An ability to balance empathy with commercial and organisational requirements.
• Experience interpreting employment legislation, awards and workplace policies.
• Excellent organisational skills and the ability to manage competing priorities.

Responsibilities

• Advising and coaching leaders through investigations, performance management, conduct concerns, grievances, workplace conflict, and employee wellbeing matters.
• Managing Employee Relations casework, investigations, and complex people issues.
• Partnering with leaders to identify and manage people-related risks and opportunities.
• Supporting organisational change initiatives and workforce projects.
• Developing leader capability through coaching, education, and practical support.
• Drafting and coordinating responses to Fair Work Commission applications, union correspondence, disputes, and industrial relations matters, ensuring timely, accurate, and commercially sound outcomes.
• Contributing to the review and continuous improvement of HR policies, practices, and programs.
• Working collaboratively within the Employee Relations team on projects that improve employee experience and organisational outcomes.

Skills

Employee relations

Leadership coaching

Communication skills

Problem solving

Relationship building

Commercial awareness

Job description

Human Resource Business Partner | Employee Relations Specialist

• Hybrid Working + Salary Packaging up to $15,900 tax-free!
• Help us to make a difference in people's lives every day!

If you're passionate about helping leaders navigate complex people matters, enjoy coaching others through challenging situations, and thrive in a fast-paced environment, we'd love to hear from you.

Join a dynamic and supportive Employee Relations team where you'll partner closely with leaders across the organisation to provide practical HR advice, manage investigations and employee relations matters, and help create positive workplace outcomes. This role is ideal for someone with experience in disability services, aged care, case management, workplace investigations, employee advocacy, or advisory roles who is looking to build on their HR career.

What would I be doing?

As a Human Resources Business Partner, you'll provide expert advice and support across a broad range of people and employment matters while partnering with leaders to build capability and achieve positive outcomes for employees and the organisation.

This might include:

• Advising and coaching leaders through investigations, performance management, conduct concerns, grievances, workplace conflict, and employee wellbeing matters.
• Managing Employee Relations casework, investigations, and complex people issues.
• Partnering with leaders to identify and manage people-related risks and opportunities.
• Supporting organisational change initiatives and workforce projects.
• Developing leader capability through coaching, education, and practical support.
• Drafting and coordinating responses to Fair Work Commission applications, union correspondence, disputes, and industrial relations matters, ensuring timely, accurate, and commercially sound outcomes.
• Contributing to the review and continuous improvement of HR policies, practices, and programs.
• Working collaboratively within the Employee Relations team on projects that improve employee experience and organisational outcomes.

Please see the attached PD for further details of roles and responsibilities.

Why work with CPL?

• Be part of a small, collaborative, fun and highly regarded Employee Relations team.
• Work on varied and meaningful people matters involving complex workplace investigations.
• Supportive environment with experienced HR professionals who value team work and knowledge sharing.
• Hybrid working arrangements and flexible work practices.
• Salary packaging benefits and ongoing professional development opportunities.

What you'll need

• Experience managing complex employee relations, advisory, case management, or workplace investigations.
• Strong communication skills with the ability to build trusted relationships at all levels.
• Confidence navigating challenging conversations and sensitive workplace matters.
• Sound problem-solving, judgement, and decision-making skills
• A passion for people and a focus on great customer service.
• An ability to balance empathy with commercial and organisational requirements
• Experience interpreting employment legislation, awards and workplace policies.
• Excellent organisational skills and the ability to manage competing priorities.

We're particularly interested in hearing from candidates who have worked in disability services, aged care, community services, industrial relations, case management, workforce management, employee advocacy, or related advisory roles.

About the Team

For over 75 years CPL has been partnering with people with disability and their families to create meaningful change. Our mission is an inclusive society for all people where everyone has the same opportunities to participate, contribute and belong.

In this role you'll join a close-knit Employee Relations team that is trusted by leaders across the organisation to provide practical advice, support positive workplace outcomes, and navigate complex people matters. We value collaboration, continuous improvement, and supporting each other to achieve the best outcomes for our people.

Inclusive Employer

At CPL, you are welcome here. Inclusion is part of how we work every day. We are intentional in building a workplace that reflects the diverse communities we support every day. Visit our careers page to learn more.