HR Support Advisor

Ozcare; City of Brisbane; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

5 weeks annual leave

Annual leave loading

Free onsite parking

Work from home 1 day per week

Uniform and laundry allowance

Up to $15,900 NFP salary packaging

Job summary

Ozcare in Brisbane is seeking two HR Support Advisors to deliver HR operational services across Queensland. You will be the first point of contact for recruitment support, onboarding and other HR processes, ensuring day one readiness and accurate employee records.

You will work with the recruitment team, managers and external customers, maintain data in our systems, provide HR guidance, and support documentation across the employee lifecycle while upholding Ozcare's values of Respect, Integrity,

Qualifications

• Experience delivering HR or admin support with a customer-focused approach.
• Ability to learn HR processes including recruitment, onboarding and payroll data.
• Strong written and verbal communication and attention to detail.
• Professional behaviour aligned with Ozcare values.

Responsibilities

• Support recruitment and onboarding processes for new hires.
• Maintain employee records and assist with payroll data entry.
• Respond to HR inquiries and provide first-line HR guidance to staff.
• Coordinate documentation for the full employee lifecycle.
• Collaborate with managers and HR colleagues to deliver operational services.

Skills

Customer service

Interpersonal skills

Relationship management

Decision making

Education

Certificate IV in Business or Administration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

SharePoint

Job description

Ozcare has an exciting opportunity for two HR Support Advisors to join a growing team offering HR Operational services across Queensland.

We are currently recruiting for two full time positions with one of the rolesoffered on a 12 month term with the possibility of extension.

Your Role

As a HR Support Advisor, you will act as a first point of contact offering a wide range of services including but not limited to recruitment support and onboarding processes, employment changes and other HR support services.

Your tasks will include:

• Preparation and maintenance of documentation and information which supports the full employee lifecycle and providing effective and accurate correspondence that relates to this process (offers of appointment, staff transfers)
• Working closely with various stakeholders included the centralized recruitment team, internal managers, and external customers to provide HR support and operational services
• Monitor onboarding processes for new employees, providing assistance and information to managers and new employees around recruitment functions, to ensure day one readiness for new employees and managers
• Maintenance of employee data and documentation to ensure compliance in line with policies and procedures
• Finalise employee records within our Payroll system as part of a streamlined recruitment process
• Processing inbound and outbound enquires using a range of business systems including the management of the HR email inbox
• Provide first line advice on enterprise agreement application, and general HR queries and support services to our employees and managers

Your Attributes:

We're looking for a person who has proven interpersonal and relationship management skills. With that, you will have:

• A demonstrated high standard of customer service skills for a positive representation of the Ozcare brand and business operations
• The willingness and ability to learn all functions of HR and operational support as we continue to grow and improve our services to the business
• Demonstrated a high standard of personal and professional behaviour consistent with Ozcare's values of Respect, Integrity, Compassion and Empathy
• Strong interpersonal skills and the ability to successfully manage a range of relationships
• Confidence in decision making in a fast paced environment

Role Requirements

As an HR Support Advisor, you will have a genuine interest in developing your Human Resources knowledge and expertise, complemented by strong administrative and organisational skills.

To be successful in this role, you will require:

• A certificate IV in Business or Administration (or demonstrated equivalent experience)
• Strong administration, written and communication skills with excellent attention to detail
• A demonstrated high level of computer literacy with Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, Outlook and SharePoint
• Well-developed time management skills, including the ability to effectively adapt to changing priorities
• The ability to work independently and as part of a team
• The ability to effectively handle confidential information with discretion
• Previous experience in a HR Administrator role is desirable

Please note a Current National Police Check is required prior to commencement for this role.

How you'll benefit

You will become a part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:

• 5 weeks annual leave as standard
• Annual leave loading
• Free onsite parking
• The ability to work from home one day each week
• Uniform and laundry allowance
• Up to $15,900 NFP salary packaging available, allowing you to pay less tax
• The opportunity to be part of a progressive team environment with like minded employees

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply