HR & Sales Operations Leader - On-Site, Mascot

Livingstone International; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Livingstone International is seeking an experienced HR Coordinator to lead our HR function from Mascot, on-site only, with a competitive salary and varied benefits. You will develop policies, ensure compliance and build a productive, accountable workforce.

You will manage recruitment, induction, training, performance management and employee relations, partnering with senior leadership to align people initiatives with business goals. Applicants must be Australian citizens or PR.

Qualifications

• Bachelor's degree in HR, business administration or related field.
• Minimum 5 years' experience in HR management or leadership.
• Strong knowledge of Australian employment law, industrial relations and WHS.
• Proven experience in employee relations, performance management and workforce planning.
• Experience with HR/payroll systems (Employment Hero highly regarded).
• Excellent communication, negotiation, organisational and problem-solving skills.
• Strategic thinking with strong commercial acumen.

Responsibilities

• Develop, implement and continuously improve HR policies and strategies.
• Oversee recruitment, induction, onboarding and staff development programs.
• Lead performance management processes including goal setting and appraisals.
• Ensure compliance with Fair Work, Modern Awards, enterprise agreements and WHS.
• Coordinate with Payroll/Finance for accurate payroll, leave and attendance.
• Support managers through organisational change and restructuring.

Job description

HR Coordinator | Mascot, ON-SITE ONLY | Competitive Salary & varied benefits

About The Role

Livingstone International is seeking an is seeking an experienced, proactive and hands‑on HR Coordinator to lead our human resources function and oversee the management, performance and productivity of our staff. Reporting to senior leadership, you will develop HR strategies and policies, ensure workplace compliance, and build a productive, accountable and results‑driven workforce

Key Duties

• Develop, implement and continuously improve HR policies, procedures and strategies aligned with business objectives.
• Align people initiatives with commercial goals to drive performance, retention and engagement.
• Partner with senior leadership on workforce planning, team structure and succession strategies.

Recruitment, Training & Staff Development

• Lead end-to-end recruitment across all departments, including sourcing high‑calibre talent.
• Develop and deliver induction, onboarding and staff development programs.
• Train managers on HR policies, employee management and performance improvement.

Performance Management

• Develop and implement performance management systems for individuals and teams across the business.
• Lead goal setting, appraisals, feedback and performance improvement processes.

Employee Relations & Compliance

• Ensure compliance with Australian employment legislation, Modern Awards, enterprise agreements, Fair Work regulations, WHS requirements and internal policies.
• Manage grievances, investigations, conflict resolution and disciplinary matters professionally and fairly.
• Advise management on workplace relations and employment law matters.
• Liaise with Fair Work and relevant authorities as required, maintaining strict confidentiality.
• Support managers and employees through organisational change, restructuring and redundancy processes.
• Monitor attendance, punctuality, leave and working hours, and investigate timekeeping discrepancies.
• Ensure managers appropriately review and approve staff timesheets.
• Support HR and attendance systems, rostering, scheduling and workforce allocation.
• Coordinate with Payroll and Finance for accurate and timely processing of payroll, leave and

Operational Improvement & Reporting

• Improve HR processes to increase efficiency and productivity.
• Prepare reports on attendance, employee performance, turnover and employment costs.
• Strengthen internal controls and accountability, and encourage effective use of HR systems, AI tools and automation.
• Act as the first point of contact for employee queries and resolve day‑to‑day staffing and operational issues.
• Maintain accurate employee records, contracts and HR documentation, and manage offboarding including exit interviews.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Management or a related field (postgraduate qualifications desirable).
• Minimum 5 years' experience in HR management, people management or leadership.
• Strong knowledge of Australian employment law, industrial relations, Modern Awards, enterprise agreements, Fair Work and WHS requirements.
• Proven experience in employee relations, performance management, recruitment and workforce planning.
• Experience with HR/payroll systems (Employment Hero highly regarded) and technology.
• Excellent communication, negotiation, organisational and problem‑solving skills.
• Strategic thinking with strong commercial and business acumen.
• Strong leadership, integrity and confidentiality, with a proactive, hands‑on approach.
• Results‑driven, with a focus on accountability, staff productivity and continuous improvement.
• Strong analytical skills and the ability to manage competing priorities.
• Ability to build trust and influence stakeholders at all levels.
• Adaptability in a fast‑paced, dynamic environment.

About The Opportunity

This is an opportunity for an experienced HR professional who enjoys both strategic HR initiatives and daily staff management. We are looking for someone who takes initiative, leads by example, lifts employee and team performance, and delivers measurable operational results.

Applicants must be Australian citizens or hold Australian Permanent Residency (PR).