HR Ops Leader - Digital Transformation & Service Excellence

Agrifutures; Sydney; On-site; AUD 140,000 - 170,000; Full time

Job summary

Agrifutures is seeking an experienced HR Operations Manager to lead a large, complex organisation in Western Sydney. Based in the Western Sydney region, you will drive core HR services, digital enablement and process improvements within the People & Culture function.

You will manage a small specialist team, ensure accurate HR transactions and maintain compliance across the employee lifecycle, reporting to the HR Director.

Qualifications

• Extensive leadership experience in HR operations or shared services.
• Strong understanding of employment legislation and enterprise agreements.
• Proven track record of delivering process improvement and digital transformation outcomes.
• Exceptional stakeholder engagement and change management skills.

Responsibilities

• Lead the HR Operations delivery and improvement portfolio, ensuring high service and compliance.
• Oversee daily operations, balance workloads and manage escalations.
• Drive continuous improvement initiatives and embed new technology for self-service.
• Ensure robust compliance and governance across HR Operations, including records.
• Monitor and report on KPIs, using data to inform decisions and risk.
• Partner with Payroll, HRIS & Analytics and other People functions for integrated experience.
• Build a high-performing team culture through leadership, coaching and development.

Skills

Leadership

Stakeholder engagement

HRIS

Digital tools

Change management

Analytics

Operations

Compliance

Job description

Agrifutures is seeking an experienced HR Operations Manager to lead a large, complex organisation in Western Sydney. Based in the Western Sydney region, you will drive core HR services, digital enablement and process improvements within the People & Culture function.

You will manage a small specialist team, ensure accurate HR transactions and maintain compliance across the employee lifecycle, reporting to the HR Director.