HR Manager

ARRC Gold Coast; Gold Coast City; On-site; AUD 180,000 - 240,000; Full time

Job summary

ARRC Gold Coast is seeking a senior HR leader to shape the people strategy, workforce capability and industrial relations across the organisation. You will report to the COO and advise the Executive Leadership Team, managers and operational leaders.

You will handle complex employee relations, workforce growth readiness and coaching for managers, ensuring governance and culture alignment. This is a governance‑focused HR leadership role, not payroll processing.

Qualifications

• Significant experience in a senior HR management or HR business partnering role.
• Strong industrial and employee relations capability with knowledge of modern awards and employment legislation.
• Experience managing workplace investigations, disciplinary matters and performance issues.
• Experience supporting a mix of operational and professional workforces.
• Experience in workforce planning, organisational design and change.
• Experience coaching managers through challenging people matters.
• Strong stakeholder management and influencing skills.
• AHRI membership or equivalent professional body.

Responsibilities

• Develop and implement people, workforce and organisational change strategies aligned to ARRC’s strategy and growth.
• Lead complex employee and industrial relations matters including performance and investigations.
• Provide practical advice on employment legislation, awards, conditions, classifications and rostering.
• Lead workforce planning, design and change initiatives across functions.
• Prepare workforce and industrial arrangements for growth, including mobilisation and insourcing.
• Develop and maintain HR policies, remuneration practices and governance.
• Coach managers on live people matters and performance conversations.
• Lead performance management, talent, succession and engagement initiatives.
• Deliver workforce reporting and strategic people insights to the ELT and Committee.
• Maintain a visible HR presence across ARRC’s facilities.

Skills

HR leadership

Industrial relations

Stakeholder management

Coaching managers

Workforce planning

Employee relations

Leadership

Education

Bachelor's degree in HR/IR/Employment Relations/Business or related

Job description

Location: Bundall / Stapylton, Gold Coast

Reporting to: Chief Operating Officer

About ARRC

ARRC Gold Coast is responsible for leading the delivery of a world-class energy and resource recovery precinct for the Gold Coast, turning waste into valuable resources and delivering long-term environmental, social and economic benefits for the community.

ARRC has a diverse and growing workforce across corporate, professional, project and operational environments, including employees within resource recovery and processing facilities. We are entering an important period of operational growth and expansion.

The Opportunity

This is a genuine HR leadership role where you will shape ARRC’s people strategy, workforce capability and industrial and employee relations approach.

Reporting to the COO, you will lead ARRC’s human resources and industrial relations function, providing trusted, practical and commercially considered advice to the Executive Leadership Team, managers and operational leaders.

You will be equally comfortable managing complex employee and industrial relations matters, preparing the organisation for future workforce growth, and coaching managers and supervisors through live people matters.

This role is focused on HR leadership, industrial and employee relations, workforce planning, organisational capability, governance and culture. It is not a payroll processing, routine HR administration or end-to-end recruitment delivery role.

Key Responsibilities

• Develop and implement people, workforce and organisational change strategies aligned to ARRC’s Corporate Strategy, Operational Plan and future growth.
• Lead complex employee and industrial relations matters, including performance, conduct, grievances, disciplinary processes and workplace investigations.
• Provide authoritative, practical advice on employment legislation, modern awards, employment conditions, classifications, rostering, hours of work, overtime, allowances and consultation obligations.
• Lead workforce planning, organisational design, role design and organisational change initiatives across corporate, project and operational functions.
• Prepare ARRC’s workforce and industrial arrangements for future operational growth, including workforce mobilisation, insourcing and future bargaining requirements where required.
• Develop and maintain HR policies, employment frameworks, remuneration practices and governance arrangements.
• Build manager and supervisor capability through practical coaching on live people matters, performance conversations and early resolution of workplace issues.
• Lead performance management, talent, succession and employee engagement initiatives.
• Deliver workforce reporting, risk analysis and strategic people insights to the Executive Leadership Team and People, Culture & Remuneration Committee.
• Maintain a visible and trusted HR presence across ARRC’s processing and operational facilities.

About You

You are a confident, pragmatic and solutions-focused HR leader who enjoys working closely with operational and business leaders to solve complex workforce challenges.

To be successful, you will bring:

• Significant experience in a senior HR management or HR business partnering role.
• Strong industrial and employee relations capability, including interpretation and practical application of modern awards and employment legislation.
• Experience managing workplace investigations, disciplinary matters, grievances, conduct and performance issues.
• Demonstrated experience supporting a mix of operational or frontline and professional workforces.
• Experience in workforce planning, organisational design and organisational change.
• Strong capability in coaching managers and supervisors through challenging people matters.
• Strong stakeholder management, influencing skills and the confidence to constructively challenge senior leaders.
• Sound commercial judgement and the ability to balance employee, operational, commercial and employment-risk considerations.
• Strong written communication and the ability to prepare clear, concise and defensible employment documentation and executive advice.
• Relevant tertiary qualifications in Human Resources, Industrial Relations, Employment Relations, Business or a related discipline, or equivalent demonstrated experience.
• Experience in waste and resource recovery, manufacturing, infrastructure, utilities, logistics, construction or a similarly operationally intensive industry.
• Experience supporting organisational growth, workforce mobilisation, greenfield operations, insourcing, acquisitions or significant organisational change.
• Experience working within or alongside government-owned, government-related or highly governed organisations.
• Membership of the Australian HR Institute (AHRI) or an equivalent professional body.

Why Join ARRC Gold Coast?

This is an opportunity to build and lead the HR function within a purpose-driven organisation delivering critical infrastructure for the future of the Gold Coast.

You will work directly with executives, managers and operational leaders to influence organisational performance, culture and workforce capability during a significant growth phase. You will also play an important role in bringing ARRC’s values to life: Act with integrity, Lead with vision, operate responsibly, build resilience and deliver for community.

Application Deadline: Friday, 23 October 2026.