HR Manager

Amazon; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Amazon Brisbane is seeking an HR Manager to provide full cycle HR support for the Fulfillment Center, partnering with operations to drive people initiatives and process improvements.

The role requires hands-on coaching, change management, and strong knowledge of Australian employment law to enhance engagement and productivity across teams.

Qualifications

• Bachelor's degree in Human Resources Management or related field.
• 5+ years of human resource generalist experience.
• Experience supporting hourly employee client groups (warehouse/distribution, manufacturing, or call center environments).
• Knowledge of Australian Employment Law.

Responsibilities

• Provide full-cycle HR support to the Fulfillment Center and adjacent teams.
• Drive people initiatives, engagement, retention and reward programs.
• Partner with operations leaders to implement policy and process improvements.
• Lead change management and transformation projects with a solutions focus.

Skills

HR generalist

Employee relations

Policy development

Change management

Coaching & mentoring

Communication skills

Organizational awareness

Cross-functional collaboration

Education

Bachelor's degree in HR Management

Hourly workforce experience

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The HR Manager is an active member of the Operations HR team, driving and supporting cross-group initiatives. Successful candidates will have a true hands-on approach, systems theory, organizational communications, consultation skills, and analytical thinking. We are looking for a dynamic, organized self-starter to join our Human Resources department as an HR Manager. In addition, effective presentation, and persuasion skills are a must.

The HR Manager is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Fulfillment Center. The position works alongside a larger network of HR professionals and reports to the Senior HR Manager. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate:

• The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
• A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
• Experience with rapid and complex changing work environment
• Coaching and mentoring at management level
• Success in creating and driving effective development, employee relations, retention and reward programs
• Being an enthusiastic team player with a strong drive to create a positive work environment
• For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive
• The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"
• A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
• Strong internal and external customer service focus
• The ability to manage multiple priorities simultaneously - orientated on results
• Bias for action, strong work ethic, and desire to achieve excellence
• Must be able to interface at all levels of the organization
• Passion for innovative HR solutions, process improvement, transformation and change management (leveraging AI where it matters)
• Excellent organizational and interpersonal skills

• 5+ years of human resource generalist experience
• Bachelor's degree in Human Resources Management or a related field
• Experience as a human resource generalist
• Experience supporting hourly employee client groups (warehouse/distribution, manufacturing, or call center environments)
• Knowledge of Australian Employment Law