HR Coordinator / HR Generalist

HEQS Wholesale Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts across furniture andAp

Job summary

HEQS Wholesale Group, a family‑owned importer and distributor of furniture and white goods in Western Sydney, is seeking an experienced HR Generalist to run HR end to end and report directly to the Managing Director. This on‑site, full‑time role covers HR and office coordination for a growing Australian wholesaler.

You will own employee relations, onboarding, contracts, awards compliance, WHS, and HR records, with two offshore assistants handling routine processing.

Qualifications

• 3+ years hands-on HR generalist experience in Australia.
• Strong knowledge of Fair Work Act, NES and Modern Awards.
• Experience managing employee relations and HR records.

Responsibilities

• Lead employee relations and support performance conversations, investigations and exits per Fair Work.
• Manage contracts, onboarding, inductions, probation reviews and offboarding.
• Coordinate hiring—ads, screening, interviews, references and offers.

Skills

HR generalist

Stakeholder communication

Employee relations

Education

Certificate IV in HR

Diploma in HR

HR degree

Tools

Employment Hero

ELMO

Job description

Run HR end to end for an established Australian wholesaler - and report directly to the Managing Director.

HEQS Wholesale Group is a family-owned importer and distributor of furniture and white goods, trading for more than 20 years. Our head office and warehouse are in Smithfield, Western Sydney, with operations in Sydney, Melbourne and Brisbane. We are big enough to need a proper HR function and small enough that the person in this seat will own it.

Is this you?

• You have 3+ years in an Australian HR Officer, HR Coordinator, HR Advisor or HR Generalist role

• You are comfortable being the go-to person for HR questions across warehouse, office and sales teams

• You know your way around the Fair Work Act, the NES and Modern Awards

• You live within a reasonable commute of Smithfield (Fairfield, Liverpool, Parramatta, Blacktown, Prospect, the Hills and surrounds)

Be clear-eyed about what this is

This is a full-time, permanent, on-site role - 38 hours a week, Monday to Friday, at Smithfield. Around two-thirds of the job is HR; the remaining third is office coordination. It is a generalist seat in a growing business, not a payroll-only, recruitment‑agency or reception role.

What you'll own

• Employee relations: first point of contact for managers and staff; support performance conversations, warnings, investigations and exits in line with Fair Work requirements

• Employment lifecycle: contracts, onboarding and inductions, probation reviews and offboarding

• Hiring coordination: job ads, screening, interview scheduling, reference checks and offers, working with hiring managers

• HR records and compliance: accurate employee files, HRIS updates, award and NES compliance checks

• Policies and WHS: keep policies current, support WHS processes and incident follow-up

• Office coordination: help keep the Smithfield head office running smoothly

What you'll need

• 3+ years of hands‑on HR generalist experience in Australia

• Working knowledge of the Fair Work Act, NES, Modern Awards and the termination process

• Strong attention to detail with records and documentation

• Clear, calm communication with people at every level, from warehouse to MD

• Australian citizenship, permanent residency, or a visa with unrestricted full‑time work rights (this role is 38 hours a week, so it is not suitable for student visa holders)

Highly regarded

• Certificate IV, Diploma or degree in HR

• Experience with an HRIS such as Employment Hero or ELMO

• Background in warehousing, logistics, wholesale or retail

• Experience in an SME where you built or improved HR processes

What we offer

• $65,000 - $90,000 + super, depending on experience

• Full-time, permanent role reporting directly to the Managing Director

• Real ownership and visibility, and room to shape HR as the business grows

• Two offshore assistants handle routine HR processing, so your time goes on the work that needs judgement

• Staff discounts across our furniture and appliance range

HEQS Wholesale Group respectfully acknowledges the Traditional Custodians of the land on which we work. We are an equal‑opportunity employer and welcome applications from Aboriginal and Torres Strait Islander peoples, people of all backgrounds, and veterans.