HR Advisor/Generalist

CoolDrive; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

CoolDrive Auto Parts invites a proactive People and Culture Advisor/Generalist to join at Box Hill HQ, with relocation to Boronia in 2027. The role covers WHS, engagement, learning and development, and performance management across branches, distribution centres, and offices.

You will own the P&C function, advise managers, maintain HR records in Employment Hero, and help build a safe, productive workplace. A relevant HR qualification and strong communication are essential.

Qualifications

• Workplace Health and Safety: Experience in WHS, injury management or WorkCover, including managing claims, return to work and incident investigations
• Engagement and Retention: Experience coordinating employee engagement, recognition or reward programs, including supporting salary review cycles with accurate data and clear communications
• Learning and Development: Experience coordinating onboarding and learning programs, including using learning platforms such as Yarno or Employment Hero
• Performance Management: Demonstrated experience coaching managers through performance management processes, including difficult conversations, with working knowledge of the Fair Work Act
• Generalist: Solid HR generalist experience with accurate record keeping in an HRIS, with Employment Hero
• Communication: Strong communication and interpersonal skills, with confidence advising managers at all levels and the discretion to handle sensitive and confidential information appropriately
• Attention to Detail: High attention to detail and the ability to manage competing priorities with deadlines
• Data and Reporting: Sound data and reporting skills, including preparing clear reports
• Systems: Proficiency in Microsoft Office Suite and HRIS systems
• Qualifications: Relevant qualification in Human Resources

Responsibilities

• Manage WorkCover claims from lodgement to return to work, liaising with insurers, case managers, rehabilitation consultants, treating practitioners and team members
• Coordinate return to work plans and suitable duties, partnering with Branch Managers to support injured team members
• Oversee incident and injury reporting, including logging, investigating, following up corrective actions and meeting notification requirements
• Support the implementation and ongoing improvement of WHS policies, procedures and risk management practices across all locations
• Coordinate WHS activities across all locations, and track actions through to completion
• Prepare and maintain regular safety reports, including incident trends, lost time injuries, claims data and other key WHS metrics
• Coordinate the annual salary review process, including compiling and analysing data, supporting management and facilitating communications
• Organise the Team Member of the Month program, including coordinating nominations, selecting winners and communicating across the Company
• Coordinate the Recognition of Service Program
• Coordinate Learning and Development programs through the Yarno platform
• Coordinate Learning and Development programs through the Employment Hero learning platform
• Partner with managers to coach and support them through difficult conversations and formal performance processes
• Ensure performance management processes comply with the Fair Work Act and Company policy
• Support the delivery of annual performance reviews, including goal setting and reviews
• Maintain accurate documentation and records of performance and conduct matters
• Build manager capability through training, templates and practical guidance on feedback and coaching
• Maintain accurate team member and safety records in the HRIS Employment Hero system
• Provide proactive general support to the People and Culture team
• Provide practical advice and coaching to managers and team members on People and Culture matters

Skills

WHS experience

Engagement programs

Learning & development coordination

Performance management

HR generalist

Communication

Attention to detail

Data reporting

Microsoft Office

HRIS knowledge

Education

HR qualification

Tools

Yarno platform

Employment Hero

HRIS systems

Job description

Permanent Full-Time | Based at Box Hill Head Office, relocating to Boronia early 2027

CoolDrive Auto Parts is looking for a driven People and Culture Advisor / Generalist to join our team, with a strong focus on Workplace Health and Safety (WHS), engagement and retention, learning and development and performance management. You'll work across our branch network, distribution centres, office environments, and with managers while helping us maintain a safe, supportive and compliant workplace.

This role suits someone who enjoys variety, builds relationships easily and wants real ownership of the People and Culture function as well as the safety and wellbeing side of People and Culture.

People and Culture Advisor/Generalist

Permanent Full-Time | Based at Box Hill Head Office, relocating to Boronia early 2027

CoolDrive Auto Parts is looking for a driven People and Culture Advisor / Generalist to join our team, with a strong focus on Workplace Health and Safety (WHS), engagement and retention, learning and development and performance management. You'll work across our branch network, distribution centres, office environments, and with managers while helping us maintain a safe, supportive and compliant workplace.

This role suits someone who enjoys variety, builds relationships easily and wants real ownership of the People and Culture function as well as the safety and wellbeing side of People and Culture.

Key Responsibilities

Workplace Health and Safety

• Manage WorkCover claims from lodgement to return to work, liaising with insurers, case managers, rehabilitation consultants, treating practitioners and team members
• Coordinate return to work plans and suitable duties, partnering with Branch Managers to support injured team members
• Oversee incident and injury reporting, including logging, investigating, following up corrective actions and meeting notification requirements
• Support the implementation and ongoing improvement of WHS policies, procedures and risk management practices across all locations
• Coordinate WHS activities across all locations, and track actions through to completion
• Prepare and maintain regular safety reports, including incident trends, lost time injuries, claims data and other key WHS metrics

Engagement and Retention

• Coordinate the annual salary review process, including compiling and analysing data, supporting management and facilitating communications
• Organise the Team Member of the Month program, including coordinating nominations, selecting winners and communicating across the Company
• Coordinate the Recognition of Service Program

Learning and Development

• Coordinate Learning and Development programs through the Yarno platform
• Coordinate Learning and Development programs through the Employment Hero learning platform

Performance Management

• Partner with managers to coach and support them through difficult conversations and formal performance processes
• Ensure performance management processes comply with the Fair Work Act and Company policy
• Support the delivery of annual performance reviews, including goal setting and reviews
• Maintain accurate documentation and records of performance and conduct matters
• Build manager capability through training, templates and practical guidance on feedback and coaching

Generalist

• Maintain accurate team member and safety records in the HRIS Employment Hero system
• Provide proactive general support to the People and Culture team
• Provide practical advice and coaching to managers and team members on People and Culture matters

Key Selection Criteria

• Workplace Health and Safety: Experience in WHS, injury management or WorkCover, including managing claims, return to work and incident investigations
• Engagement and Retention: Experience coordinating employee engagement, recognition or reward programs, including supporting salary review cycles with accurate data and clear communication
• Learning and Development: Experience coordinating onboarding and learning programs, including using learning platforms such as Yarno or Employment Hero
• Performance Management: Demonstrated experience coaching managers through performance management processes, including difficult conversations, with working knowledge of the Fair Work Act
• Generalist: Solid HR generalist experience with accurate record keeping in an HRIS, with Employment Hero
• Communication: Strong communication and interpersonal skills, with confidence advising managers at all levels and the discretion to handle sensitive and confidential information appropriately
• Attention to Detail: High attention to detail and the ability to manage competing priorities with deadlines
• Data and Reporting: Sound data and reporting skills, including preparing clear reports
• Systems: Proficiency in Microsoft Office Suite and HRIS systems
• Qualifications: Relevant qualification in Human Resources

Why join us?

Job Security

Enjoy the stability of a long-term career with a family-owned Company that values loyalty and commitment. We offer secure employment with a strong focus on retaining and supporting our team through all economic cycles.

Generous Salary

We believe in rewarding our team members fairly for their skills and contributions.

Training and Career Development

We invest in your future through comprehensive onboarding, ongoing training and clear career progression pathways, including support for professional development in People and Culture.

Employee Assistance and Wellbeing Program

Our confidential Employee Assistance Program (EAP) offers free access to professional counselling and wellbeing resources to support you through life's challenges, at work and beyond.

No Weekend Work

We respect your work-life balance, giving you weekends free to rest, recharge and spend time doing what you love.

Generous Team Member Product Discounts

Enjoy exclusive discounts on our products as a valued member of the team.

At CoolDrive Auto Parts we embrace diversity across our workforce and are committed to providing inclusive and equal employment opportunities to all candidates.