HR Advisor

Wongaburra Society; Beaudesert, Gold Coast City; On-site; AUD 90,000 - 115,000; Full time

Job summary

Wongaburra Society in Beaudesert, QLD, seeks an experienced HR professional to lead a small team and partner with executive leadership on recruitment, payroll, rostering and employee relations. This hands-on role focuses on practical people matters, compliance, and workforce stability in a community-based not-for-profit aged care setting.

You will manage HRIS (Employment Hero), support policy governance, and enhance staff wellbeing while ensuring high-quality care for residents.

Qualifications

• Tertiary HR qualification or equivalent extensive experience.
• Experience in healthcare or a people-focused environment preferred.
• Solid knowledge of Australian Fair Work, awards and enterprise agreements.
• Experience overseeing rostering and payroll for shift-based workforces.
• Sound judgement in employee relations and performance management.
• Familiarity with HRIS and rostering/payroll systems; advanced Excel skills.

Responsibilities

• Partner with the CEO and leaders to provide practical HR advice on recruitment, performance, grievances and industrial relations.
• Oversee rostering and payroll to ensure compliance with budget, awards, and 24/7 care needs.
• Lead recruitment, onboarding, training compliance and performance management.
• Own the HRIS (Employment Hero) and drive process improvements.
• Resolve employee relations matters and escalate complex cases appropriately.
• Keep HR, WHS and related policies current with legislation and standards.
• Collaborate with leaders to manage WHS matters and workers' compensation.

Skills

Interpersonal skills

Employment law knowledge

Payroll & rostering

HRIS systems

Advanced Excel

Team leadership

Education

HR/Related field degree

Tools

Employment Hero

HRIS

Payroll software

Job description

Wongaburra is a community-owned, not-for-profit aged care provider in Beaudesert, Queensland. For more than 50 years we have delivered residential aged care and home care services grounded in genuine community spirit, compassion and high-quality resident care. Our workforce is approximately 220 and comprises of a wide range of roles including Chefs, Nurses, Carers, Maintenance, Catering and support staff.

About the Role

Reporting to the CEO and leading a small team of two, you will ensure Wongaburra attracts, develops and retains a competent, engaged and compliant workforce. You will partner closely with clinical and operational leaders and be the primary internal liaison with our external HR advisory firm on complex employee relations and strategic matters.

This is a hands-on HR role where you will get the opportunity to deal with real people matters and make a difference to the Wongaburra workforce. If you like getting your hands dirty and working with a diverse and mutli-faceted workforce, you might be surprised what aged care actually has to offer.

Key Responsibilities

Partner with the CEO, managers and supervisors to deliver practical, timely HR advice on recruitment, performance, grievances, change and industrial relations — supporting leaders so they can focus on delivering quality care and services.

Oversee staff rostering, helping resolve complex issues while keeping rosters compliant with budget, Award/EA provisions and the realities of a 24/7 care environment.

Drive accurate, compliant end-to-end payroll outcomes (wages, superannuation, STP, leave and terminations) so our people are paid correctly and on time.

Lead recruitment (including visa sponsorships), onboarding, offboarding, mandatory training compliance and performance management — building and supporting a skilled, values-aligned team.

Own the HRIS (Employment Hero), identifying ways to get more value from the system so everyday processes are simpler and more efficient for everyone.

Resolve employee relations matters constructively, escalating complex cases appropriately and helping maintain a respectful, supportive workplace.

Keep HR, WHS, rostering and related policies current with legislation, industrial instruments and the Aged Care Quality Standards.

Work closely with leaders and key personnel to proactively manage WHS matters and workers compensation claims, prioritising the safety and wellbeing of our care team.

About You

You will bring:

Excellent interpersonal, influencing and communication skills, with a natural ability to build trust and credibility at every level

Tertiary qualifications in Human Resources, Employment Relations, Business or a related field (or equivalent extensive experience)

Demonstrated HR experience, ideally within healthcare or a related people-focused environment

Solid working knowledge of Australian employment law, Fair Work requirements, Awards and enterprise agreements

Experience overseeing or closely supporting rostering and payroll in a shift-based workforce (preferred)

Sound judgement in employee relations and performance management, including knowing when to elevate

Familiarity with HRIS and rostering/payroll systems, plus advanced Excel skills. Experience with Employment Hero will be highly regarded

A current police check (or the ability to obtain one)

You are proactive, solutions-focused, discrete and values-driven. You manage competing priorities calmly and stay composed under pressure.

Why Wongaburra?

Join a respected local organisation that genuinely values its people and is committed to high-quality care for the Beaudesert community. You’ll work closely with the CEO and leadership team in a varied, hands-on role that gives you real influence — and the chance to make a tangible difference to workforce stability and the quality of life for our residents.

Wongaburra is an equal opportunity employer and is committed to building a diverse and inclusive workplace.