HQ Office Manager & Welcome Champion

OzHarvest; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

OzHarvest is seeking an Office Manager to be the warm, first face of our Alexandria head office in Sydney. You will greet guests, manage HQ reception, answer calls and emails, and support national teams with administrative and customer service focus.

Based full-time at the Alexandria site, you will keep HQ humming, coordinate facilities, assist with events, and back the CEO & Exec team while upholding OzHarvest's mission to Nourish our Country.

Qualifications

• Certificate IV in Business or Business Administration or equivalent.
• Two years’ experience in business administration or a similar role.
• Current and valid Police Check (or willingness to obtain one).
• Full Australian driver’s license.
• Experience providing exceptional customer service.
• Excellent written and verbal communication skills.
• Well-developed time management, planning and organisational skills.
• Experience developing internal systems and processes.
• Experience coordinating suppliers, contractors, stock and purchasing.
• Strong technology skills, including MS Office and Salesforce.

Responsibilities

• Maintain a welcoming, inclusive and connected environment for staff, volunteers and visitors.
• Staff the HQ reception desk and welcome guests, visitors and contractors to OzHarvest.
• Manage OzHarvest phone lines and inboxes; respond to queries or forward to relevant team.
• Respond to people seeking food relief with care and empathy.
• Build knowledge of OzHarvest programs, sites and services to answer or direct inquiries.
• Train and supervise volunteers to provide reception support.
• Respond to internal queries.

Education

Certificate IV in Business, Business Administration or equivalent

Current and Valid Police Check

Full Australian drivers license

Tools

MS Office

Salesforce

Job description

OzHarvest is seeking an Office Manager to be the warm, first face of our Alexandria head office in Sydney. You will greet guests, manage HQ reception, answer calls and emails, and support national teams with administrative and customer service focus.

Based full-time at the Alexandria site, you will keep HQ humming, coordinate facilities, assist with events, and back the CEO & Exec team while upholding OzHarvest's mission to Nourish our Country.