Housing Support Worker

South Burnett CTC Inc; Kingaroy; On-site; AUD 46,000 - 66,000; Part time

Benefits offered by this job

Salary packaging

Job summary

South Burnett CTC Inc is hiring a Housing Support Worker to join the Housing & Homelessness Support program. You will provide flexible case management, advocacy, and practical help to people facing housing challenges in the South Burnett region.

The role offers either a 30-hour permanent part-time arrangement or a 36-hour full-time schedule, with salary packaging benefits and a commitment to child-safe standards and cultural inclusion. Applications close 11 October 2026.

Qualifications

• Qualifications in community work, human services, or related fields.
• Experience in housing, case management, or outreach support.
• Knowledge of Queensland housing pathways, tenancy sustainment practices, social housing systems and residential tenancy process and law is highly desirable.
• Strong advocacy skills to support participants effectively.

Responsibilities

• Provide case management, advocacy, and practical assistance to help people experiencing homelessness or at risk of homelessness secure and maintain housing.
• Support participants navigating housing challenges with flexible, integrated assistance under supervision.
• Engage with stakeholders to promote housing stability and safety for participants.

Skills

Case management

Advocacy

Communication

Interpersonal skills

Education

Qualifications in community work, human services, or related fields

Job description

• This position may be offered as either a 30-hour permanent part-time or 36-hour full-time role. The final employment arrangement will be determined based on operational requirements, candidate suitability, availability, and the overall outcome of the recruitment process.
• Contribute to meaningful change in the lives of individuals facing housing challenges
• Join a dedicated team focused on empathy, integrity, and collaboration
• Competitive salary plus salary packaging benefits

South Burnett CTC Inc (CTC) is a proactive, community-focused organisation that aims to break down barriers and create meaningful impacts in the lives of individuals across the South Burnett region. We provide a diverse range of services, including Foster Care, Family and Youth Services, Housing and Homelessness support, and Disability Services.

Our commitment to values such as Empathy, Integrity and Collaboration shapes our interactions with participants, colleagues, and community partners. We uphold Child Safe Standards and focus on cultural safety and inclusion, particularly for Aboriginal and Torres Strait Islander children.

Housing Support Worker

• This position may be offered as either a 30-hour permanent part-time or 36-hour full-time role. The final employment arrangement will be determined based on operational requirements, candidate suitability, availability, and the overall outcome of the recruitment process.
• Contribute to meaningful change in the lives of individuals facing housing challenges
• Join a dedicated team focused on empathy, integrity, and collaboration
• Competitive salary plus salary packaging benefits

About South Burnett CTC Inc

South Burnett CTC Inc (CTC) is a proactive, community-focused organisation that aims to break down barriers and create meaningful impacts in the lives of individuals across the South Burnett region. We provide a diverse range of services, including Foster Care, Family and Youth Services, Housing and Homelessness support, and Disability Services.

Our commitment to values such as Empathy, Integrity and Collaboration shapes our interactions with participants, colleagues, and community partners. We uphold Child Safe Standards and focus on cultural safety and inclusion, particularly for Aboriginal and Torres Strait Islander children.

Role Overview

The Housing Support Worker will be an integral part of the Housing & Homelessness Support program, which encompasses Immediate Housing Response, Sustaining Tenancies, and Mobile Support streams. Under the guidance of the Team Leader, you will provide flexible, integrated assistance to participants navigating housing challenges.

Key responsibilities include case management, advocacy, and practical assistance to help people experiencing homelessness, or at risk of homelessness, secure and maintain safe and sustainable housing.

Candidate Profile

The ideal candidate will possess a combination of relevant qualifications and experience in community work or social services, with a focus on housing or homelessness support. Strong communication and interpersonal skills are essential for building relationships with participants and stakeholders.

• Qualifications in community work, human services, or related fields
• Experience in housing, case management, or outreach support
• Knowledge of Queensland housing pathways, tenancy sustainment practices, social housing systems and residential tenancy process and law is highly desirable
• Strong advocacy skills to support participants effectively

Additionally, the candidate should demonstrate cultural awareness and sensitivity, particularly in relation to Aboriginal and Torres Strait Islander communities, while effectively managing a diverse caseload.

Salary & Benefits

This position offers a salary of $40.49 per hour under the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS) Level 3.1, along with the opportunity for salary packaging.

Applications close 11 October 2026 at 11:59pm