Housing Support Worker

The Salvation Army Australia; Geelong; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging

Meal entertainment benefit

Paid parental leave

Employee assistance program

Job summary

The Salvation Army in Geelong, VIC is seeking a Housing Support Worker to provide case management for people experiencing homelessness or at risk. This fixed-term full-time role is based on-site in Geelong and reports to the Team Leader.

Compensation follows the Social, Community, Home Care and Disability Services Award Level 5. Salary ranges from $53.43 to $55.85 per hour, plus superannuation, based on experience.

Qualifications

• Tertiary qualification in Social Work or related field.
• Experience working with vulnerable people.
• Ability to engage and collaborate with diverse communities.

Responsibilities

• Conduct thorough client assessments and develop holistic case and housing plans.
• Provide client-focused case management through advocacy, outreach and delivery of services.
• Manage client intake, orientation, induction and exit planning.
• Complete administrative tasks including case notes, data entry, and reporting.
• Support a positive, safe team environment by following OHS standards.

Skills

Social Work

Experience with vulnerable people

Team collaboration

Diversity awareness

Victoria Driver's Licence

Working with Children Check

Education

Tertiary qualification in Social Work or related field

Job description

Number Of Positions Available

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About The Role

As a Housing Support Worker, you will provide case management support to people experiencing homelessness or at risk of homelessness, helping them achieve sustainable housing and improved wellbeing outcomes. Working within the Specialist Homelessness Services team, you will deliver person-centred support and collaborate with other key services to achieve the best outcomes for clients. Reporting to the Team Leader, this is a fixed-term full-time position, contracted until September 2027, based on-site in Geelong, VIC.

Conditions

Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5. $53.43 - $55.85 + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

How You Will Make An Impact

• Conduct thorough client assessments and develop holistic case and housing plans while coordinating supports and linking clients to community and vocational services
• Provide client-focused case management through advocacy, outreach and delivery of services that align with the National Homelessness Stream Model of Care
• Manage client intake, orientation, induction and exit planning to ensure consistent and effective support
• Complete administrative tasks accurately and on time including case notes, data entry, reports and record management
• Contribute to a positive and safe team environment by attending meetings, following OHS standards and supporting team activities

What You Will Bring

• A Tertiary qualification in Social Work or a related field and/or substantial experience
• Demonstrated experience in working with vulnerable people presenting with challenging behaviours
• Ability to encourage and cooperate with others to achieve common goals
• Acknowledgement and responsiveness to diversity of experiences, perspectives, values and beliefs
• A Current Victorian Drivers Licence
• An Employee Working with Children’s Check

What We Offer

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration