Housing Services Advisor — Frontline Tenant Support & Training

Department of Housing and Works; City Of Stirling; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Department of Housing and Works in Western Australia is seeking a Customer Service Officer to handle calls and emails from housing stakeholders, including tenants reporting maintenance issues in public housing. You will participate in comprehensive on-the-job training aimed at helping you succeed, develop your skills for the future, and make a meaningful impact in community housing support.

Join a team delivering essential social housing services across WA and be part of improving housing

Responsibilities

• Handle calls and emails from housing stakeholders as the first point of contact for tenants reporting maintenance issues in public housing.

Job description

The Department of Housing and Works in Western Australia is seeking a Customer Service Officer to handle calls and emails from housing stakeholders, including tenants reporting maintenance issues in public housing. You will participate in comprehensive on-the-job training aimed at helping you succeed, develop your skills for the future, and make a meaningful impact in community housing support.

Join a team delivering essential social housing services across WA and be part of improving housing