Housing Officer

St Vincent de Paul Society Queensland; Gold Coast City; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 per yr

Meals & entertainment $2,650 per yr

Employee Assistance Program

Medibank health insurance discounts

Full training & ongoing support

Job summary

St Vincent de Paul Society Queensland is seeking a Housing Officer based in Southport to deliver compassionate tenancy and property management services in a supportive, state-wide team. You’ll build relationships with tenants and connect them with appropriate supports, helping sustain long-term housing outcomes.

The role is permanent, part-time (25 hours per week), with a focus on community impact, collaboration with internal and external partners, and compliance with relevant policies.

Qualifications

• Experience in community or social housing preferred but not required.
• Strong organizational and communication skills.
• Commitment to learning, teamwork and continuous improvement.
• Alignment with the mission and values of St Vincent de Paul Society Queensland.

Responsibilities

• Build respectful, supportive relationships with tenants to help them sustain their housing.
• Deliver day-to-day tenancy and property management services.
• Collaborate with internal teams and local service providers.
• Ensure tenancy and property compliance in line with policies and legislation.
• Connect tenants with appropriate support services to meet individual needs.
• Conduct tenant visits as required to provide ongoing tenancy and client support.

Skills

Organizational skills

Communication skills

MS Office

Tools

Microsoft Word

Outlook

Excel

Job description

At Vinnies Housing, we know that a home is more than just four walls—it's the foundation for stability, dignity and opportunity.

We are committed to providing safe, affordable housing while walking alongside our tenants through every stage of their housing journey. By combining quality housing with compassionate tenancy management, we help people build independence, strengthen communities and create brighter futures.

Every member of our team plays an important role in making a lasting difference. When you join Vinnies Housing, you'll become part of a purpose-driven organisation where compassion, respect and collaboration are at the heart of everything we do.

Why You’ll Love Working with Us

Make a Real Difference – Every hour you invest contributes directly to improving lives in our community.

Be Rewarded for Your Time – Enjoy competitive hourly rates under our Enterprise Agreement, recognising the value of your skills and dedication.

Boost Your Take-Home Pay – Maximise your income with generous Not-for-Profit salary packaging benefits: up to $15,900 annually, plus an additional $2,650 for meals and entertainment.

Your Health Matters – Access comprehensive support through our Employee Assistance Program, plus exclusive Medibank health insurance discounts to help you thrive inside and outside of work.

Find Your Work Family – Join a genuinely inclusive team where you’re seen, heard, and supported.

The Role

Are you looking for a new challenge and want to make a meaningful impact in your community? Do you have strong life experience and empathy, and enjoy working with people from all walks of life? If so, this could be the opportunity you’ve been waiting for.

As a Housing Officer with Vinnies Housing, you’ll work from our Southport office and be part of a supportive, state-wide team delivering compassionate housing services to people in need. You’ll manage a small, focused portfolio that allows you to truly connect with tenants and help sustain long-term housing outcomes.

What you’ll do:

• Build respectful, supportive relationships with tenants to help them sustain their housing
• Deliver day-to-day tenancy and property management services
• Collaborate with internal teams and local service providers
• Ensure tenancy and property compliance in line with relevant policies and legislation
• Connect tenants with appropriate support services to meet their individual needs
• Conduct tenants visits as required to provide ongoing tenancy and client support

This is a Permanent, Part-time (25hours per week) position, based in Southport.

What we are looking for:

• Experience in community or social housing is preferred but not required. We welcome candidates with transferable skills and a willingness to learn.
• A genuine passion for helping people and building stronger communities
• Life experience, emotional intelligence, and the ability to work respectfully with diverse individuals
• Strong organisational and communication skills
• Confidence using Microsoft Office (Word, Outlook, Excel)
• A commitment to learning, teamwork, and continuous improvement
• Alignment with the mission and values of the St Vincent de Paul Society Queensland

What we can offer you at Vinnies Housing

• Full training and ongoing support
• Supportive, values-based team environment
• A meaningful opportunity to create lasting social impact

We are committed to Safeguarding

St Vincent de Paul Society Queensland, Vinnies Housing and Vinnies Retail Stores are committed to promoting and protecting the welfare, wellbeing and human rights of all people who interact with, or are affected by, our work, particularly those who may be at risk of abuse, neglect or exploitation.

We have robust recruitment and screening processes to attract people who share our values and uphold our zero-tolerance approach to abuse, neglect and exploitation.

All employees, members and volunteers are expected to uphold this commitment. Roles involving direct work with children or adults at risk require a valid Blue Card, which must be verified before commencement. Successful candidates will also undergo relevant background screening which includes a police check and reference checks as part of the recruitment process. Some positions may also require a pre-employment medical check.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander people are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.