Multi-Centre Retail Manager

St Vincent de Paul Society Queensland; Mackay Regional; On-site; AUD 50,000 - 55,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 + $2,?

Health insurance discounts through Med

Job summary

The St Vincent de Paul Society Queensland is seeking a Multi-Centre Manager to lead two Mackay retail stores, focusing on budgeting, staff leadership and stock control. The role involves travel between sites and driving exceptional customer service.

This permanent, full-time position (38 hours per week) requires proven retail leadership, merchandising and cash handling experience, plus a commitment to the Not-for-Profit ethos and community impact.

Qualifications

• Experience in retail including merchandising and cash handling.
• Qualification in Retail Operations or Business Management or equivalent experience.
• Strong communication and teamwork skills.

Responsibilities

• Oversee two Mackay shops (Canberra Street and McAllister Street) focusing on budgeting, stock management and staff leadership.
• Travel between the two shops to ensure operational excellence.
• Lead a small team of two paid staff and volunteers to deliver strong customer experiences and growth.
• Develop and implement store strategies to attract customers and improve profitability.

Skills

Merchandising

Cash handling

WHS (Workplace Health & Safety)

Communication

Education

Retail Operations or Business Management qualification

Job description

The St Vincent de Paul Society Queensland, including Vinnies Housing and our Vinnies Retail Stores, is committed to making a positive difference in our communities.

Through a diverse range of positions, locations and opportunities, we work towards one common cause by providing hope, support and housing solutions for Queenslanders in need.

As one of the state's largest charities, support service providers and community housing providers, we support hundreds of thousands of Queenslanders each year through issues like homelessness, poverty, family breakdown, domestic violence, financial hardship and housing insecurity.

No matter the role, each one of our team members has an important part to play in shaping a more just and compassionate society.

Why You'll Love Working with Us

• Make a Real Difference – Every hour you invest contributes directly to improving lives in our community.
• Be Rewarded for Your Time – Enjoy competitive hourly rates under our Enterprise Agreement, recognising the value of your skills and dedication.
• Boost Your Take-Home Pay – Maximise your income with generous Not-for-Profit salary packaging benefits: up to $15,900 annually, plus an additional $2,650 for meals and entertainment.
• Your Health Matters – Access comprehensive support through our Employee Assistance Program, plus exclusive Medibank health insurance discounts to help you thrive inside and outside of work.
• Find Your Work Family – Join a genuinely inclusive team where you’re seen, heard, and supported.

Salary: Salary: $36.58 per hour + Super + NFP Salary Packaging

The Role

We are looking for a new team member to manage our Canberra Street and McAllister Street Vinnie’s stores in Mackay.

As a Multi-Centre Manager, you will oversee a couple of retail shops, focusing on operational excellence and fostering an inspiring team culture. You will be responsible for the overall performance of each store, which includes budgeting, staff leadership, and stock management. Your goal is to ensure that each location thrives.This position will provide leadership to two paid employees and a group of volunteers. There will be frequent travel between the two shops.

This is a dynamic, hands-on position where no two days look the same. This fast-paced role suits an experienced retail leader who is passionate about sustainable fashion, commercial growth, and delivering standout customer experiences.

This is a Permanent, Full-time Position (38 hours per week) role based in Mackay.

What you’ll bring:

• Your experience – previous experience in retail including merchandising, cash handling, workplace health and safety and effective communication skills
• Relevant Tertiary or TAFE Qualification in Retail Operations or Business Management or equivalent industry experience
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• An eye for sustainable fashion and repurposing with purpose – ensuring our customers find their next hidden treasure
• A passion for making a difference and supporting our companions to shop in a welcoming environment
• Appreciation for our volunteers and the role they play in supporting our retail operations
• A collaborative leadership style and an understanding that our people are our greatest asset
• A promise to live by our values and lead with our mission at heart

We are committed to Safeguarding

St Vincent de Paul Society Queensland, Vinnies Housing and Vinnies Retail Stores are committed to promoting and protecting the welfare, wellbeing and human rights of all people who interact with, or are affected by, our work, particularly those who may be at risk of abuse, neglect or exploitation.

We have robust recruitment and screening processes to attract people who share our values and uphold our zero-tolerance approach to abuse,neglectand exploitation.

All employees,membersand volunteers are expected to uphold this commitment. Roles involving direct work with children or adults at risk require a valid Blue Card, which must be verified before commencement. Successful candidates will also undergo relevant background screening which includes a police check and reference checks as part of the recruitment process.Some positions may also require a pre-employment medical check.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islanderpeople arestrongly encouraged. To be eligible for this position you must havean appropriate visato work in Australia/New Zealand.