Housekeeping Team Leader — Guest-Centric Operations Lead

Park Hyatt; Canberra; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Complimentary shift meals

Discounts for Clubhouse and outlets

Laundered uniforms

Employee assistance program

Diversity and inclusion

Complimentary/discount accommodation

Career growth within Hyatt

Job summary

Hyatt Hotel Canberra is recruiting for a Team Leader – Housekeeping to support the Housekeeping Manager in maintaining the hotel’s high standards across guest rooms and floors. You will coordinate daily work, ensure prompt guest service, and uphold brand quality in a luxury heritage property.

The role involves leading a team, organising work allocations, and ensuring consistent presentation and cleanliness forVIP and standard rooms.

Qualifications

• Experience in hotel housekeeping.
• Good problem-solving skills and sound judgement.
• Clear, friendly communication skills.
• Strong administrative and organisational skills.
• A career with Hyatt opens a world of opportunities.

Responsibilities

• Ensure guest requests and special requirements are actioned promptly and accurately.
• Prepare daily work allocations and lead briefings for housekeeping attendants.
• Inspect VIP rooms and conduct daily room checks to meet hotel standards.
• Plan, organise and direct the team to support efficient housekeeping operation.
• Monitor expenses, payroll, guest supplies, cleaning supplies and laundry use.
• Support the Housekeeping Manager with day-to-day coordination of the department.

Skills

Hospitality experience

Problem-solving

Communication skills

Organisational skills

Job description

Hyatt Hotel Canberra is recruiting for a Team Leader – Housekeeping to support the Housekeeping Manager in maintaining the hotel’s high standards across guest rooms and floors. You will coordinate daily work, ensure prompt guest service, and uphold brand quality in a luxury heritage property.

The role involves leading a team, organising work allocations, and ensuring consistent presentation and cleanliness forVIP and standard rooms.