Housekeeping Team Leader

RACV; Cobram; On-site; AUD 48,000 - 60,000; Part time

Benefits offered by this job

Discounts on RACV products & resorts

Free parking onsite

Monthly employee reward and recognitio

Ongoing training and career developing

Job summary

RACV Cobram Resort is seeking a Housekeeping Team Leader to oversee housekeeping operations on a permanent, part-time basis (30 hours per week). You will lead Public Area Attendants and Housepersons, maintain safety and cleanliness, and support a positive, high-performing team.

Reporting to the Housekeeping Supervisor, you’ll onboard staff, train against RACV policies, manage daily tasks to guest-ready standards by 2:00pm, and contribute to a welcoming guest experience across RACV's leisure

Qualifications

• Experience leading housekeeping teams.
• Strong communication and organisational skills.
• Ability to train and onboard staff.
• Ability to ensure guest-ready rooms to standard.
• Willingness to learn RACV policies and procedures.
• Full working rights in Australia and weekend availability.

Responsibilities

• Supervise Public Area Attendants and Housepersons to meet plans and guest expectations.
• Provide hands-on leadership that fosters a safe, supportive team environment.
• Direct and assist the housekeeping team to complete daily tasks to high standards.
• Onboard, train and support team members in line with RACV policies.
• Monitor cleanliness and productivity; ensure rooms are guest-ready by 2:00pm.

Skills

Leadership

Communication

Organizational skills

Decision-making

Problem-solving

Training

Computer skills

Tools

Microsoft Office

Job description

Permanent Part Time Opportunity (30 hours)

• Competitive Salary + Penalties | Discounts on RACV products and resorts

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Cobram Resort, in the Murray River’s rich agricultural and historical region, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience

About the Opportunity

We are seeking a motivated and people-focused Housekeeping Team Leaderto lead our housekeeping operations during allocated shifts.

This position plays a vital part in ensuring high standards of cleanliness, safety, productivity and team wellbeing are consistently achieved. If you love working with people, take pride in leading teams and want to grow your leadership career in a supportive environment, this could be the perfect opportunity for you.

This could be just the right role for you?

Reporting to the Housekeeping Supervisor, your key responsibilities will include:

• Supervise and coordinate Public Area Attendants and Housepersons to ensure daily plans, business objectives, and guest expectations are met efficiently.
• Providing hands-on leadership that fosters a safe, supportive and motivated team environment.
• Directing and assisting the housekeeping team to complete daily tasks to a consistently high standard.
• Onboarding, training and supporting team members in line with RACV policies and procedures.
• Monitoring cleanliness and productivity, ensuring all rooms are guest-ready by 2:00pm.

This is a permanent, part-time positionworking30 hours per week.

What you’ll need to be successful

We’re looking for the right attitude and leadership mindset. To be successful in this role, you will bring:

• A genuine passion for leading, supporting and motivating people
• Confidence communicating with a diverse team in a fast-paced environment
• Strong organisational skills with the ability to plan and prioritise tasks effectively
• A positive, hands-on approach and willingness to lead by example
• Sound decision-making and problem-solving skills
• Basic computer skills (Microsoft Office experience is an advantage, but not essential)
• A willingness to learn —full training will be provided.
• Full working rights in Australia
• Weekend availability is essential

We are Offering

• Competitive Salary + Penalties evenings, weekends & public holidays
• Discounts on RACV products & resorts
• Free parking onsite
• Monthly employee reward and recognition program
• Ongoing training and career development

The RACV difference

Be part of a team that genuinely cares. At RACV, we support your ambition and provide opportunities to build a meaningful and rewarding career.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

You can learn more about the RACV at careers.racv.com.au