Housekeeping Supervisor | Permanent Full Time | RACV City Club

RACV; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Discounts on RACV products

Parking onsite at a discounted rate

Monthly employee reward and-recogniton

Ongoing training and careerdevelopment

Job summary

RACV City Club in Melbourne is seeking a Housekeeping Supervisor to lead the Housekeeping and Public Area teams, ensuring high standards of cleanliness and guest service in a busy hotel environment.

You will manage daily operations, assist with recruitment, and provide hands-on leadership while maintaining safety, training and development for the team. Availability across a 7-day roster is required.

Qualifications

• Availability across a 7-day rotating roster.
• Leadership or management experience in a hotel/resort environment.
• Exceptional verbal and written communication skills.
• Plan and prioritise tasks effectively.
• Experience in staff recruitment, training, appraisal, counselling and development.
• Ability to lead by example, encourage teamwork and motivate a team.
• Confident decision making and conflict resolution skills.
• Full working rights in Australia.

Responsibilities

• Supervise the Housekeepingand Public Area teams and resources in the most efficient and effective manner to meet daily plans, business objectives and customer requirements
• Provide effective ‘hands on’ leadership to individuals through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit
• Oversee the day-to-day operations and direct the Housekeepingand Public Area teams to carry out the required daily duties
• Assist in the recruitment and selection of staff for the housekeeping department
• Respond to daily issues and changing demands in conjunction with the Housekeeping Leadership Team

Skills

Leadership experience

Verbal and written communication

Plan and prioritise tasks

Staff recruitment and training

Team motivation and development

Decision making and conflictResolution

Organisational skills

Full working rights in Australia

Availability across a 7-day roster

Tools

MS Office Suite

Job description

Housekeeping Supervisor | Permanent Full Time | RACV City Club

Penalties & Employee Benefits | Get paid weekly!!!

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

RACV City Club has been awarded Club of the Year numerous times, ranking it amongst the world’s finest clubs. Featuring restaurants, accommodation, a fitness centre, spa, pool and conference facilities. The RACV City Club is a social, leisure and business hub designed to cater for the needs of all members.

About the Opportunity

The Housekeeping Supervisor is responsible for supporting the successful operation of the Housekeeping department. This includes adherence to all processes, safety requirements, productivity targets, quality standards, standard operating procedures, cleaning methods and the health of the team.

This could be just the right role for you?

The role is focused on ensuring that the daily requirements of the Housekeeping and Public Area teams are delivered to a consistently high standard and that the appropriate level of service to members, guests and visitors is maintained.

Key responsibilities will include:

• Supervise the Housekeepingand Public Area teams and resources in the most efficient and effective manner to meet daily plans, business objectives and customer requirements
• Provide effective ‘hands on’ leadership to individuals through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit
• Oversee the day-to-day operations and direct the Housekeepingand Public Area teams to carry out the required daily duties
• Assist in the recruitment and selection of staff for the housekeeping department
• Respond to daily issues and changing demands in conjunction with the Housekeeping Leadership Team

What you’ll need to be successful

• Availability across a 7-day rotating roster, and flexibility to work weekdays, weekends, evenings & public holidays
• Leadership or management experience ina hotel/resort environment
• Experience using MS Office Suite
• Exceptional verbal and written communication skills
• Plan and prioritise tasks effectively
• Experience in staff recruitment, training, appraisal, counselling and development.
• Ability to lead by example, encourage teamwork and motivate a team
• Confident decision making and conflict resolution skills
• Full working rights in Australia

We are Offering

• Discounts on RACV products & resorts
• Parking onsite at a discounted rate
• Monthly employee reward and recognition program
• Ongoing training and career development

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.