Housekeeping Supervisor

International Hotel Services; Sydney; On-site; AUD 60,000 - 72,000; Full time

Job summary

International Hotel Services in Sydney CBD is seeking a Full-Time Housekeeping Supervisor to lead the housekeeping team and uphold the highest cleanliness and presentation standards across guest rooms and public areas.

You will conduct detailed inspections, provide clear guidance to attendants, support training and development, identify and address maintenance or safety issues, and promote safe work practices while maintaining efficient workflow in a fast-paced hospitality environment.

Qualifications

• Previous experience in hotel housekeeping with supervisory or inspection responsibilities.
• Strong attention to detail and commitment to high cleanliness standards.
• Experience in 4- to 5-star hotel environments preferred.
• Effective communication and coaching skills.

Responsibilities

• Conduct detailed inspections of guest rooms and public areas to ensure cleanliness and presentation standards are met.
• Provide clear guidance and instruction to housekeeping attendants on proper cleaning techniques and service expectations.
• Support the training and development of team members to improve quality and consistency.
• Identify maintenance issues, safety concerns, or service gaps and communicate them to the Site Manager.
• Ensure correct use of cleaning chemicals, equipment, and hygiene procedures.
• Maintain strong attention to detail across all inspected rooms and hotel areas.
• Support the team in maintaining efficient workflow and consistent housekeeping standards.
• Promote safe work practices and compliance with WHS and infection control guidelines.
• Act as a point of support for housekeepers when questions or issues arise during service.

Job description

International Hotel Services – Sydney CBD NSW

Full-Time Housekeeping Supervisors – Sydney CBD

We are seeking motivated and detail-focused Housekeeping Supervisors to join our Sydney CBD team.

In this role, you will play a key part in ensuring the highest standards of cleanliness and presentation are consistently delivered across guest rooms and hotel public areas. You will support the housekeeping team by conducting thorough room inspections, identifying areas for improvement, and guiding attendants on best practices and service standards.

Reporting to the Site Manager, you will help maintain quality control across daily operations by monitoring room standards, communicating any issues or maintenance concerns, and supporting the ongoing training and development of the housekeeping team.

This role is ideal for someone who takes pride in maintaining exceptional standards and enjoys mentoring team members to achieve outstanding results.

Key Responsibilities:

• Conducting detailed inspections of guest rooms and public areas to ensure cleanliness and presentation standards are met

• Providing clear guidance and instruction to housekeeping attendants on proper cleaning techniques and service expectations

• Supporting the training and development of team members to improve quality and consistency

• Identifying maintenance issues, safety concerns, or service gaps and communicating them to the Site Manager

• Ensuring correct use of cleaning chemicals, equipment, and hygiene procedures

• Maintaining strong attention to detail across all inspected rooms and hotel areas

• Supporting the team in maintaining efficient workflow and consistent housekeeping standards

• Promoting safe work practices and compliance with WHS and infection control guidelines

• Acting as a point of support for housekeepers when questions or issues arise during service

About You:

• Previous experience in hotel housekeeping, ideally with supervisory or room inspection responsibilities

• Strong attention to detail and a commitment to maintaining high cleanliness and presentation standards

• Experience working in 4- or 5-star hotel environments highly regarded

• Strong communication skills with the ability to provide clear direction and feedback to team members

• Confidence in identifying quality issues and coaching staff on how to improve standards

• Sound knowledge of cleaning chemicals, techniques, and WHS requirements

• Ability to work efficiently in a fast-paced hospitality environment

• Flexibility to work various shifts, including weekends and public holidays

• Working rights in Australia

Why Join IHS:

At IHS, we’re proud to work with some of Australia’s leading accommodation providers. Our clients choose us because of our exceptional service delivery - made possible by our people.

You’ll join a supportive team that values professionalism, attention to detail, and a strong service culture. We invest in training, development, and creating opportunities for our people to grow their careers.

IHS is part of the Bayton Group, providing greater job security and further career opportunities.