Housekeeping Manager: Lead Cleanliness & Team Excellence

Al Rayyan Hospitality; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Generous Leave

Wellness Boost

Job summary

Avani Living Queen's Wharf Residences in Brisbane is seeking a dedicated, experienced Housekeeping Manager to lead the housekeeping department on a full‑time basis. You will oversee the full operations of the housekeeping department, ensuring the highest levels of cleanliness, guest satisfaction, and team performance across the property.

You will manage departmental budgets, drive service standards, and develop a high‑performing team across all guest rooms, public areas, and back‑of‑house

Qualifications

• Proven experience in managing or supervising a housekeeping team.
• Strong ability to control and manage departmental budgets, supplies, consumables, and resources.
• Excellent communication and interpersonal skills to lead and engage a diverse team.
• Exceptional time management, delegation, and organisational abilities.
• Availability to work across a 7‑day roster, including weekends and public holidays as required.
• Knowledge of WHS compliance and operational procedures in a hospitality environment.

Responsibilities

• Ensure a high standard of cleanliness and presentation is maintained throughout the property, including guest rooms, public areas, and common spaces.
• Lead, supervise, and motivate the housekeeping team to consistently deliver excellent cleaning services.
• Build and maintain productive, professional relationships with team members, clients, contractors, and other departments.
• Oversee daily on‑the‑job training and development for all cleaning employees to ensure quality and consistency.
• Develop and manage staff rosters to meet operational needs across a 7‑day rotating roster.
• Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning.
• Conduct regular inspections and audits to uphold cleanliness, safety, and compliance standards.
• Collaborate with contractors and other department heads to ensure smooth daily operations.

Skills

Housekeeping management

Budget management

People leadership

Communication skills

Time management

Job description

Avani Living Queen's Wharf Residences in Brisbane is seeking a dedicated, experienced Housekeeping Manager to lead the housekeeping department on a full‑time basis. You will oversee the full operations of the housekeeping department, ensuring the highest levels of cleanliness, guest satisfaction, and team performance across the property.

You will manage departmental budgets, drive service standards, and develop a high‑performing team across all guest rooms, public areas, and back‑of‑house