Housekeeping Checker (Team Leader)

Turtle Beach Resort; Gold Coast City; On-site; AUD 31,000 - 38,000; Part time

Job summary

Turtle Beach Resort on the Gold Coast invites an experienced Housekeeping Checker (Team Leader) to join our busy team at Mermaid Beach. This part-time role offers 27.5–30 hours per week with a Friday to Tuesday roster, 9:30am–3:30pm.

You will train and lead new team members, ensure cleaning timeframes and standards are met, complete checklists, report to the Housekeeping Manager, and liaise with suppliers as required.

Qualifications

• Passionate about guest satisfaction and high customer service standards.
• Ability to work under pressure in a high volume, fast-paced environment.
• Willingness to rostered hours including public holidays and weekends.

Responsibilities

• Assist with training and lead new team members.
• Manage cleaning time frames and meet standards.
• Complete checklists and report cleaning concerns to the Housekeeping Manager.
• Liaise with suppliers and contractors as required.
• Provide duty of care to yourself and team members.

Skills

Guest satisfaction

Team leadership

Training & development

Communication

Job description

Located in the heart of Mermaid Beach, Gold Coast, Turtle Beach Resort is currently seeking an experienced and motivated Housekeeping Checker (Team Leader) who is committed to providing an exceptional customer service experiences to our guests.

Job Position:Housekeeping Checker (Team Leader)

Employment Status:Part-Time, 27.5 - 30 Hours

Roster Requirements:Friday to Tuesday, 9:30am – 3:30pm

On-site training and ongoing support will be provided to the successful applicant. Duties include:

Assist with training and lead new team members.

Responsible for cleaning time frames and standards.

Complete checklists and report cleaning concerns to the Housekeeping Manager.

Liaise with suppliers and contractors, as required.

Provide a duty of care to yourself and team members.

Additional tasks within scope and skills, as directed by Management.

Personal Specifications

Passionate in all areas of guest satisfaction and provide the highest level of customer service.

Ability to work under pressure in a high volume, fast paced environment.

Ability to work rostered hours presented, and public holidays as required.

Exceptional organisational and communication skills, written and verbal.

Confidence to work alone and within a team.

Punctual, efficient, and courteous at all times with guests, clients, and staff.

Exceptional personal presentation.

About Us: Turtle Beach Resort

Turtle Beach Resort is one of the largest, privately owned, family-orientated holiday resorts on the Gold Coast. This award-winning resort has been in continuous operation for over 15 years.

Situated within 400 metres of Mermaid Beach, right on the Gold Coast Highway the Resort is set in beautiful tropical gardens teeming with wildlife and a whole range of holiday activities. These include 6 pools, a full-size tennis court, the amazing Splash Zone waterpark, kids cinema, guest BBQ's and a 'putt putt' golf course around the grounds, in addition to a licensed onsite restaurant.

This family friendly Mermaid Beach resort offers a choice of fully self contained one, two, three and four bedroom apartments each featuring a private balcony or patio that overlooks 4.5 hectares of lush gardens. The combination of quality accommodation and exceptional guest facilities makes Turtle Beach Resort the ultimate choice for families looking for a memorable Gold Coast holiday experience.

Source: This is an extract from the company's own website.

This family friendly Mermaid Beach resort offers a choice of fully self contained one, two, three and four bedroom apartments each featuring a private balcony or patio that overlooks 4.5 hectares of lush gardens. The combination of quality accommodation and exceptional guest facilities makes Turtle Beach Resort the ultimate choice for families looking for a memorable Gold Coast holiday experience.

Source: This is an extract from the company's own website.