Housekeeping Team Lead – Guest Experience (Part-Time)

Turtle Beach Resort; Gold Coast City; On-site; AUD 31,000 - 38,000; Part time

Job summary

Turtle Beach Resort on the Gold Coast invites an experienced Housekeeping Checker (Team Leader) to join our busy team at Mermaid Beach. This part-time role offers 27.5–30 hours per week with a Friday to Tuesday roster, 9:30am–3:30pm.

You will train and lead new team members, ensure cleaning timeframes and standards are met, complete checklists, report to the Housekeeping Manager, and liaise with suppliers as required.

Qualifications

• Passionate about guest satisfaction and high customer service standards.
• Ability to work under pressure in a high volume, fast-paced environment.
• Willingness to rostered hours including public holidays and weekends.

Responsibilities

• Assist with training and lead new team members.
• Manage cleaning time frames and meet standards.
• Complete checklists and report cleaning concerns to the Housekeeping Manager.
• Liaise with suppliers and contractors as required.
• Provide duty of care to yourself and team members.

Skills

Guest satisfaction

Team leadership

Training & development

Communication

Job description

Turtle Beach Resort on the Gold Coast invites an experienced Housekeeping Checker (Team Leader) to join our busy team at Mermaid Beach. This part-time role offers 27.5–30 hours per week with a Friday to Tuesday roster, 9:30am–3:30pm.

You will train and lead new team members, ensure cleaning timeframes and standards are met, complete checklists, report to the Housekeeping Manager, and liaise with suppliers as required.