Housekeeping Attendants - Multiple positions

Hyatt Hotels Corporation; Canberra; On-site; AUD 42,000 - 65,000; Full time

Benefits offered by this job

Shift meals

Uniforms laundered

Employee assistance program

Discount accommodation

Career development

Global opportunities

Job summary

Hyatt Hotel Canberra - A Park Hyatt Hotel seeks enthusiastic Housekeeping Attendants across Room Attendant, Minibar Attendant and Public Area Attendant roles, to ensure guest rooms and shared spaces meet the highest standards. You will help create a clean, welcoming environment for our guests and support minibar and service areas as required.

Join a heritage property with opportunities for career growth in an international hotel group, with benefits including shift meals, uniforms laundered,

Qualifications

• Current housekeeping experience preferred.
• Ability to work on feet for an extended period of time.
• Clear and pleasant communications skills.

Responsibilities

• Make beds and clean and sanitise bathrooms, furniture, fixtures and fittings.
• Remove rubbish and replace guest amenities and supplies.
• Conduct visual checks of rooms to ensure cleanliness and presentation standards.
• Report maintenance issues, damaged items or lost property per hotel procedures.
• Assist guests with enquiries, directions and special requests.
• Perform cleaning and maintenance programs per departmental schedules.
• Check, replenish and maintain minibars in guest rooms.
• Accurately record minibar consumption and ensure charges are processed correctly.
• Monitor stock levels, expiry dates and product presentation.
• Maintain cleanliness and organisation of minibar equipment, storage and work areas.
• Assist with stock rotation, replenishment and inventory as required.
• Maintain the cleanliness and presentation of public areas, including lobbies, corridors, lifts, restrooms and other shared spaces.

Skills

Housekeeping experience

Customer service

Attention to detail

Communication skills

Job description

Housekeeping Attendants - Multiple positions

At Hyatt we care for people so they can be their best. As we continue to grow, we don't lose sight of what's most important-people. Hyatt is a company that was built by family. It's a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it's this distinct guest experience that makes Hyatt one of the world's best hospitality brands.

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

This is your chance to work with exclusive clientele at a luxurious heritage property like no other.

Hosting our Promenade Café and Tea lounge outlets providing a vibrant and immersive dining experience for hotel guests and visitors alike.

The benefits you will enjoy as a valued member of our Hyatt Family:

• Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets
• Training and development opportunities with over 2000 online learning modules to support your career development
• Laundered uniforms
• Access to an employee assistance program
• Being part of a diverse and inclusive team, passionate about their work
• Discount accommodation at Hyatt properties worldwide
• Opportunity to grow and develop your career within an international hotel group

About the Role

We are currently seeking enthusiastic and service-focused Housekeeping Attendants to join our team across a variety of areas, including Room Attendants, Minibar Attendants and Public Area Attendants.

As part of our Housekeeping team, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Depending on your assigned area, you may be responsible for maintaining guest rooms, replenishing minibar items, or ensuring our public and shared spaces are presented to the highest standard.

Some of the responsibilities include:

• Make beds.
• Clean and sanitise bathrooms, furniture, fixtures and fittings.
• Remove rubbish and replace guest amenities and supplies.
• Conduct visual checks of rooms to ensure cleanliness and presentation standards are met.
• Report maintenance issues, damaged items or lost property in accordance with hotel procedures.
• Assist guests with enquiries, directions and special requests.
• Perform cleaning and maintenance programs in accordance with departmental schedules.
• Check, replenish and maintain minibars in guest rooms.
• Accurately record minibar consumption and ensure charges are processed correctly.
• Monitor stock levels, expiry dates and product presentation.
• Maintain cleanliness and organisation of minibar equipment, storage and work areas.
• Assist with stock rotation, replenishment and inventory as required.

Description

About Hyatt

At Hyatt we care for people so they can be their best. As we continue to grow, we don't lose sight of what's most important-people. Hyatt is a company that was built by family. It's a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it's this distinct guest experience that makes Hyatt one of the world's best hospitality brands.

About Hyatt Hotel Canberra - A Park Hyatt Hotel

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

This is your chance to work with exclusive clientele at a luxurious heritage property like no other.

Hosting our Promenade Café and Tea lounge outlets providing a vibrant and immersive dining experience for hotel guests and visitors alike.

The benefits you will enjoy as a valued member of our Hyatt Family:

• Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets
• Training and development opportunities with over 2000 online learning modules to support your career development
• Laundered uniforms
• Access to an employee assistance program
• Being part of a diverse and inclusive team, passionate about their work
• Discount accommodation at Hyatt properties worldwide
• Opportunity to grow and develop your career within an international hotel group

About the Role

We are currently seeking enthusiastic and service-focused Housekeeping Attendants to join our team across a variety of areas, including Room Attendants, Minibar Attendants and Public Area Attendants.

As part of our Housekeeping team, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Depending on your assigned area, you may be responsible for maintaining guest rooms, replenishing minibar items, or ensuring our public and shared spaces are presented to the highest standard.

Some of the responsibilities include:

Room Attendant

• Make beds.
• Clean and sanitise bathrooms, furniture, fixtures and fittings.
• Remove rubbish and replace guest amenities and supplies.
• Conduct visual checks of rooms to ensure cleanliness and presentation standards are met.
• Report maintenance issues, damaged items or lost property in accordance with hotel procedures.
• Assist guests with enquiries, directions and special requests.
• Perform cleaning and maintenance programs in accordance with departmental schedules.

Minibar Attendant

• Check, replenish and maintain minibars in guest rooms.
• Accurately record minibar consumption and ensure charges are processed correctly.
• Monitor stock levels, expiry dates and product presentation.
• Maintain cleanliness and organisation of minibar equipment, storage and work areas.
• Assist with stock rotation, replenishment and inventory as required.

Public Area Attendant

• Maintain the cleanliness and presentation of hotel public areas, including lobbies, corridors, lifts, restrooms and other shared spaces.
• Clean and maintain furniture, fixtures, glass surfaces and fittings.
• Regularly monitor public areas and respond promptly to cleaning requirements.
• Remove rubbish and replenish supplies and amenities as required.
• Report maintenance, safety or presentation concerns to the appropriate team.

Qualifications
Qualifications

• Current housekeeping experience preferred.
• Ability to work on feet for an extended period of time.
• Clear and pleasant communications skills

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt