Household Living Coach

Uniting; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Training & Development

Salary Packaging (not-for-profit)

Wellbeing programs (Telus Health)

Employee discounts

Referral program

Job summary

Uniting NSW.ACT is seeking a Household Living Coach to strengthen person-centred care across residential households by coaching and developing staff to deliver high-quality, individualised support that aligns with residents’ goals, wellbeing and independence.

You will lead Homemakers and care teams, promote Moments that Matter and Food First, and mentor teams to translate care principles into daily practice while upholding safety and quality standards.

Qualifications

• Minimum Certificate IV Aged Care or Individual Support + Current First Aid.
• Minimum 2 Years experience leading/supporting teams and experience in residential aged care.
• Desirable Cert IV in Training and Assessment.
• Organised, systematic, accurate and disciplined approach to work.
• Sound knowledge of Work Health and Safety (WHS) and risk management practices.

Responsibilities

• Maintain a high standard of conduct and work performance based on Uniting’s values to promote our reputation with key internal and external stakeholders.
• Ensure integration and collaboration across Uniting programs to deliver seamless and impactful end-to-end services with the customer at the centre.
• Actively engage and participate in the performance management framework and review processes at Uniting.
• Act in a manner which role models, upholds and positively reflects the Uniting values, Code of Conduct and Ethical Behaviour.

Skills

Team leadership

Verbal communication

Written communication

Work Health and Safety

Adaptability

Education

Certificate IV Aged Care or Individual Support

Cert IV in Training and Assessment (Desirable)

Job description

Position Overview:

The Household Living Coach strengthens person-centred care across Uniting’s residential households by coaching, guiding, and developing staff to deliver high-quality, individualised support that aligns with each resident’s goals, wellbeing, and independence. This role builds the skills and confidence of Homemakers and care teams by promoting a deep understanding of Household Living, including Moments that Matter and Food First.

Through education, collaboration, and mentoring, the Coach supports the translation of principles into everyday practices, with a focus on continuous improvement and reflective learning, building confidence and capability to strengthen person-centred ways of working, promote resident choice and independence, and create household routines that feel responsive, inclusive and homelike. The Household Living Coach ensures care delivery aligns with quality and safety standards, supports effective communication across multidisciplinary teams, and models best practices that reflect Uniting’s values.

• Maintain a high standard of conduct and work performance based on Uniting’s values to promote our reputation with key internal and external stakeholders
• Ensure integration and collaboration across Uniting programs to deliver seamless and impactful end-to-end services with the customer at the centre
• Actively engage and participate in the performance management framework and review processes at Uniting
• Act in a manner which role models, upholds and positively reflects the Uniting values, Code of Conduct and Ethical Behaviour

Qualifications & Requirements:

• Minimum Certificate IV Aged Care or Individual Support + Current First Aid
• Minimum 2 Years experience leading/supporting teams and experience in residential aged care
• Desirable Cert IV in Training and Assessment
• Organised, systematic, accurate and disciplined approach to work
• Sound knowledge of Work Health and Safety (WHS) and risk management practices
• Ability to lead by example and foster self-directed teams
• Demonstrated understanding of health, social or aged care services.
• Proven ability to work both collaboratively and independently
• Strong written and verbal communication skills
• You’ll need to be adaptable and resourceful and be able to live our values of compassion, respect, imagination, and boldness every day

Benefits for you!

• Training & Development: Hands-on training, development, and mentoring with a leading provider.
• Positive Impact: Join an organisation that positively impacts clients and the community.
• Salary Packaging: Not-for-profit salary packaging up to $18,550 tax-free entitlements.
• Wellbeing programs: including free 24/7 confidential counselling services for you and your family via Telus Health
• Employee Retail Discounts: Exclusive discounts at major retailers (e.g.: Coles, Ampol, Samsung, NRMA, JB Hi-Fi, Harvey Norman, Avis, Qantas
• Referral Program: Earn a $250 bonus each time you refer a new employee who stays for 2 months.
• Fitness Passport: Access to 865+ gyms, pools, and fitness centres across NSW and ACT for less than a standard gym membership.
• Private Health Insurance: Access to affordable private Health Insurance for yourself or family.

Click here to learn more about our great benefits: Benefits of working at Uniting

Pre-employment Checks:

Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check.

About Uniting:

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.