House Manager, Permanent Part-Time - Mackay

Life Without Barriers; Mackay Regional; On-site; AUD 32,000 - 38,000; Part time

Benefits offered by this job

Not-for-profit salary packaging

Ongoing training & professional dev

Make a meaningful difference

Job summary

Life Without Barriers in Mackay, QLD is seeking a Part-Time House Manager to lead our Semi-Independent Living Program, helping young people build the skills, confidence and independence they need to transition into adulthood and to thrive in their communities.

You will mentor a team of Youth Workers to provide trauma-informed support, coordinate rosters and care plans, promote safety and cultural responsiveness, and build partnerships with families and service providers to support each young

Qualifications

• Certificate IV in Child, Youth and Family Intervention or equivalent, or currently working towards this qualification.
• Experience supporting young people with complex needs, trauma or disadvantage.
• Experience leading a team and coordinating service delivery.
• Strong communication, problem-solving and risk-management skills.
• Current unrestricted Australian Driver Licence.
• First Aid and CPR certificates, or willingness to obtain before commencing.
• Willingness to complete Hope and Healing Framework Foundations training before commencing.

Responsibilities

• Lead and mentor Youth Workers, providing supervision and guidance.
• Oversee service delivery and individual care plans to support positive outcomes.
• Promote a safe, therapeutic and culturally responsive environment.
• Support staff to manage challenging situations using Therapeutic Crisis Intervention (TCI).
• Coordinate rosters, manage risks and maintain accurate client records.
• Support young people to develop life skills, independence and successful transitions.

Skills

Strong communication

Problem-solving

Risk-management

Driver licence

Education

Certificate IV in Child, Youth and Family Intervention

Tools

Microsoft Office

Client databases

Job description

About the Role

Location: Mackay, QLD
Employment Type: Permanent Part-Time (0.5 FTE)
Hours: 5 days per fortnight, with working days and shift times to be negotiated with the successful candidate, taking into consideration the operational needs of the program.

Want a role where you can genuinely help shape a young person's future?

As our part-time House Manager in Mackay, you'll lead our Semi-Independent Living Program, supporting young people as they build the skills, confidence, and independence they need to transition into adulthood.

You'll guide and mentor a team of Youth Workers to provide consistent, trauma-informed support that helps young people navigate everyday life, strengthen their independent living skills and work towards their individual goals.

Along the way, you'll champion cultural connection, contribute to meaningful care planning and build strong partnerships around each young person.

If you're passionate about creating opportunities for young people to grow, thrive and take that next step towards independence, this could be the role for you.

Key Responsibilities

• Lead and mentor Youth Workers, providing supervision and guidance.
• Oversee service delivery and individual care plans to support positive outcomes.
• Promote a safe, therapeutic and culturally responsive environment.
• Support staff to manage challenging situations using Therapeutic Crisis Intervention (TCI).
• Coordinate rosters, manage risks and maintain accurate client records.
• Support young people to develop life skills, independence and successful transitions.

Skills & Experience

• Certificate IV in Child, Youth and Family Intervention or equivalent, or currently working towards this qualification.


• Experience supporting young people with complex needs, trauma or disadvantage.


• Experience leading a team and coordinating service delivery.


• Strong communication, problem-solving and risk-management skills.


• Current unrestricted Australian Driver Licence.


• First Aid and CPR certificates, or willingness to obtain before commencing.


• Willingness to complete Hope and Healing Framework Foundations training before commencing.

Proficiency in Microsoft Office and experience with client databases are also required.

Successful candidates must complete relevant probity checks, including a National Criminal History Check and a Working with Children Check where applicable.

Benefits

• Not-for-profit salary packaging options to increase your take-home pay.


• Ongoing training, professional development and support.


• Make a meaningful difference in the lives of young people.