House Manager

Life Without Barriers; Mackay Regional; On-site; AUD 30,000 - 45,000; Part time

Benefits offered by this job

Salary packaging

Ongoing training

Meaningful work

Job summary

Life Without Barriers in Mackay is seeking a part-time House Manager to lead our Semi-Independent Living Program. You will guide a team of Youth Workers, support young people to build independence, and help them transition to adulthood with trauma-informed care.

You’ll champion cultural connection, contribute to care planning, and collaborate with families and community partners to create stable, supportive environments that enable positive outcomes.

Qualifications

• Certificate IV in Child, Youth and Family Intervention or equivalent, or currently working towards.
• Experience supporting young people with complex needs, trauma or disadvantage.
• Experience leading a team and coordinating service delivery.
• Strong communication, problem-solving and risk-management skills.
• First Aid and CPR certificates, or willingness to obtain before commencing.
• Willingness to complete Hope and Healing Framework Foundations training before commencing.
• Proficiency in Microsoft Office and client databases.

Responsibilities

• Lead and mentor Youth Workers, providing supervision.
• Oversee service delivery and individual care plans to support positive outcomes.
• Promote a safe, therapeutic and culturally responsive environment.
• Support staff to manage challenging situations using Therapeutic Crisis Intervention (TCI).
• Coordinate rosters, manage risks and maintain accurate client records.
• Support young people to develop life skills, independence and successful transitions.

Skills

Team leadership

Communication skills

Risk management

First Aid

CPR

Microsoft Office

Client databases

Trauma-informed care

Education

Certificate IV in Child, Youth and Family Intervention

Tools

Therapeutic Crisis Intervention (TCI)

Job description

At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

Join us to discover a purpose you can wrap your heart around!

About the Role

Location: Mackay, QLD
Employment Type: Permanent Part-Time (0.5 FTE)
Hours: 5 days per fortnight, with working days and shift times to be negotiated with the successful candidate, taking into consideration the operational needs of the program.

Want a role where you can genuinely help shape a young person’s future?

As our part-time House Manager in Mackay, you’ll lead our Semi-Independent Living Program, supporting young people as they build the skills, confidence, and independence they need to transition into adulthood.

You’ll guide and mentor a team of Youth Workers to provide consistent, trauma-informed support that helps young people navigate everyday life, strengthen their independent living skills and work towards their individual goals.

Along the way, you’ll champion cultural connection, contribute to meaningful care planning and build strong partnerships around each young person.

If you’re passionate about creating opportunities for young people to grow, thrive and take that next step towards independence, this could be the role for you.

Key Responsibilities

• Lead and mentor Youth Workers, providing supervision and guidance.
• Oversee service delivery and individual care plans to support positive outcomes.
• Promote a safe, therapeutic and culturally responsive environment.
• Support staff to manage challenging situations using Therapeutic Crisis Intervention (TCI).
• Coordinate rosters, manage risks and maintain accurate client records.
• Support young people to develop life skills, independence and successful transitions.

Skills & Experience

• Certificate IV in Child, Youth and Family Intervention or equivalent, or currently working towards this qualification.
• Experience supporting young people with complex needs, trauma or disadvantage.
• Experience leading a team and coordinating service delivery.
• Strong communication, problem-solving and risk-management skills.
• First Aid and CPR certificates, or willingness to obtain before commencing.
• Willingness to complete Hope and Healing Framework Foundations training before commencing.

Proficiency in Microsoft Office and experience with client databases are also required.

Successful candidates must complete relevant probity checks, including a National Criminal History Check and a Working with Children Check where applicable.

• Not-for-profit salary packaging options to increase your take-home pay.
• Ongoing training, professional development and support.
• Make a meaningful difference in the lives of young people.