House Manager: Lead Care Teams in Disability Services

Thrive House PTY; Caboolture; On-site; AUD 90,000 - 120,000; Full time

Job summary

Thrive House PTY is seeking an experienced House Manager to lead multiple homes in the Moreton Bay region. You will oversee day-to-day operations, manage a large team of support staff, and ensure high-quality care for participants.

This role requires a Bachelor’s degree (or Diploma with substantial experience) and strong leadership, case-management, and compliance skills. Regular travel between homes and in-person onboarding at the head office are expected.

Qualifications

• Minimum Bachelor’s Degree in Community Services, Social Work, Psychology, or a related field desirable (Diploma accepted with substantial experience).
• Proven experience in team leadership and management in the disability, child protection, or social services sector.
• Strong background in case management with experience in planning, intervention, and risk assessment.
• Ability to work effectively in a fast-paced environment with a commitment to excellence.
• Understanding of Child Safety Standards, Disability Services Standards, relevant legislation and maintaining compliance.
• Exceptional communication and relationship-building skills.

Responsibilities

• Lead and inspire a team of approximately 30 support staff, fostering a positive, professional, and high-performing culture.
• Promote trauma-informed support, evidence-based practices, and reflective professional dialogue.
• Mentor, develop, and support team members to deliver high-quality care.
• Identify and mitigate potential risks and hazards within the home environment.
• Provide comprehensive assessment and individualised case management to support participants and young people in our care.
• Develop and implement case plans that address individual needs, goals, and challenges.
• Conduct ongoing risk and needs assessments to ensure the best outcomes for each individual.
• Write Positive Behaviour Support Plans and incident reports in line with industry standards.
• Foster self-determination and active participation among individuals receiving support.

Skills

Team leadership

Communication

Risk assessment

Trauma-informed care

Education

Bachelor's Degree in Community Services

Diploma accepted with substantial experience

Job description

Thrive House PTY is seeking an experienced House Manager to lead multiple homes in the Moreton Bay region. You will oversee day-to-day operations, manage a large team of support staff, and ensure high-quality care for participants.

This role requires a Bachelor’s degree (or Diploma with substantial experience) and strong leadership, case-management, and compliance skills. Regular travel between homes and in-person onboarding at the head office are expected.