Hospitality Supervisor

The National Golf Club; Cape Schanck; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Staff wellbeing

World-class facilities

Work-life balance

Job summary

The National Golf Club is seeking a Hospitality Supervisor to lead our front-of-house team across our two clubhouses at Cape Schanck and Long Island. This full-time role focuses on delivering premium member and guest experiences, coordinating bars, restaurant, events, and halfway houses with a passion for excellence.

You will motivate staff, uphold service standards, and collaborate with departments to create memorable experiences for our 3,200 members, while embracing a culture of innovation

Qualifications

• Previous supervisory or leadership experience in hospitality.
• Passion for delivering premium member or guest experiences.
• Strong communication and people management skills.
• Flexibility to work across both clubhouses.
• Commitment to excellence.

Responsibilities

• Lead, motivate, and support a front-of-house team.
• Ensure exceptional service standards across outlets.
• Coordinate events, functions, and daily operations.
• Curate unique experiences for members.
• Drive continuous improvement and inclusion.
• Collaborate across departments for seamless experiences.

Skills

Leadership

People management

Guest experience

Hospitality

Job description

Set across more than 800 acres of world-renowned coastal landscape, The National Golf Club is recognised as the largest private golf club in the Southern Hemisphere, offering an unmatched blend of championship golf, premium hospitality, and breathtaking views stretching across the Mornington Peninsula and Gunnamatta Beach.

With world-class facilities and a proud reputation for delivering excellence, The National is built on a foundation of respect, inclusivity, and innovation. We are a forward-thinking club that values our people, promotes work-life balance, and strives to be an employer of choice within the hospitality and golf industry. Recently the club has been recognised as "The Most Progressive Golf Club In Australia".

We are now seeking a Hospitality Supervisor to join our leadership team - a passionate and motivated professional eager to play a key role in enhancing the member and guest experience across our two exceptional clubhouses at Cape Schanck and Long Island.

About the Role

This full-time leadership position offers a rare opportunity to make your mark at one of Australia's most prestigious clubs. You'll work closely with a dynamic and supportive team to deliver exceptional service and memorable experiences across our bars, restaurant, events, and halfway houses.

Key responsibilities include:

• Leading, motivating, and supporting a passionate front-of-house team
• Ensuring exceptional service standards across all hospitality outlets
• Assisting in the coordination of events, functions, and daily operations
• Curating and building unique and memorable experiences with our 3,200 members
• Driving a culture of continuous improvement, innovation, and inclusion
• Collaborating across departments to deliver a seamless member experience

About You

We're looking for a leader who brings enthusiasm, initiative, and professionalism to every shift - someone who inspires others through their example and thrives in a team environment.

To be successful, you will have:

• Previous experience in a supervisory or leadership role within hospitality
• A genuine passion for delivering premium member or guest experiences
• Strong communication and people management skills
• A flexible approach, with the ability to work across both clubhouses
• A positive, proactive attitude and commitment to excellence

What We Offer

• A competitive salary (commensurate with experience)
• Opportunities for career growth and professional development
• A supportive, inclusive, and innovative team culture
• Access to world-class facilities in an unparalleled coastal setting
• A genuine focus on work-life balance and staff wellbeing

This role is only available for people with full working rights within Australia.

This is a rare and exciting opportunity to join a respected and progressive club with a proud history and a bright future. If you're ready to bring your passion and leadership to one of Australia's most exceptional hospitality environments - we'd love to hear from you.