Hospitality Services Team Members – Housekeeping & Kitchen Hands All Rounder

Wonderwild; Tamborine; On-site; AUD 32,000 - 44,000; Part time

Benefits offered by this job

Visa sponsorship available

Flexible shifts

Job summary

Wonder Wild Tamborine Mountain is seeking Hospitality Services Team Members across housekeeping, kitchen hand and guest services. Roles include apartment turnarounds, cleaning, basic kitchen support, laundry, and frontline customer service in a flexible, rotational roster.

Ideal candidates are detailed, friendly and reliable with a passion for guest experience. Weekend work is expected; school-hour shifts suit many applicants.

Qualifications

• Valid Food Safety Certificate required.
• Valid RSA (Responsible Service of Alcohol) Certificate required.
• High level of attention to detail and a pride in your work.
• Outgoing, friendly nature with excellent customer service and people skills.
• Ability to work weekends and have a rotational roster.

Responsibilities

• Apartment Turnarounds: clean and style 1–2 bedroom apartments to a flawless standard.
• Gardening & courtyard care: light gardening, watering, weeding, sweeping, tidying outdoor spaces.
• Laundry services: manage and process linens and towels efficiently.
• Property standards: maintain high presentation and cleanliness in guest spaces.
• Customer service: assist with ticketing and directions to attractions.

Skills

Customer service

Attention to detail

Teamwork

Organization

Flexibility

Job description

Hospitality Services Team Members – Housekeeping & Kitchen Hands All Rounder

Hospitality Services Team Members – Housekeeping & Kitchen Hands
Wonder Wild Tamborine Mountain
Part-Time / Casual (3–5 days per week, rotational roster)

Looking for more than just a hospitality job? Join Wonder and help create a warm, welcoming environment for our customers every day.

We are expanding our team and seeking reliable, enthusiastic Hospitality Services Team Members to fill multiple vacancies across our Housekeeping, Customer Service & Kitchen Hand departments. If you have a passion for service, an eye for detail, and love building meaningful connections with people, we want to hear from you.

These roles are highly flexible and perfect for anyone looking to work stable hours around school pick-up and drop-off times!

What the Roles Involve

Your hospitality skills will be utilized across various service areas to directly contribute to our guests' comfort, wellbeing, and quality of life.

Apartment Turnarounds: Clean and style 1 & 2-bedroom apartments to absolute perfection, ensuring a flawless first impression for checking-in guests.

Gardening & Courtyard Care: Assist with basic light gardening to keep outdoor spaces looking beautiful. This includes watering plants, weeding, sweeping paths, and keeping courtyards or balconies tidy.

Laundry Services: Manage and process linens and towels efficiently,

Property Standards: Maintain high presentation and cleanliness across all guest rooms and communal spaces.

Customer Service: Assist with ticketing, directions to attractions,

Attraction Exploration Guidance: Keep up to date with daily feeding schedules, tour times, and theater session times to optimize the guest experience

Puppetry & Suit Performance: Wear realistic, full-body dinosaur costumes and operate hand-held or mechanical puppets to bring our prehistoric creatures to life during scheduled encounters, photo sessions, and live shows.

Ticketing & Box Office Operations: Process entry tickets, gift shop sales, and special exhibition passes accurately using our POS and digital scanning systems.

Kitchen Hand & Basic Cooking Roles:

Basic Cooking & Prep: Support the culinary team by preparing basic meals, snacks, and ingredients following set recipes and standards.

Kitchen & Dining Support: Keep all kitchen preparation zones, food storage, and dining areas sparkling clean and hygienic.

Dishwashing & Sanitisation: Wash, sanitise, and properly store dishes, cutlery, and kitchen equipment.

Days: Approximately 3–5 days per week

Flexibility: Must be willing to work weekends and have the flexibility to work a rotational roster.

School Hours: Shift times are ideal for individuals looking for a position that fits around school hours.

What You Bring to the Team

Valid Food Safety Certificate (Required)

Valid Responsible Service of Alcohol (RSA) Certificate (Required)

High level of attention to detail and a pride in your work.

An outgoing, friendly nature with excellent customer service and people skills.

Strong organizational habits and a true passion for the guest experience.

Ability to work cohesively within a team environment as well as independently without supervision.

Preferred (but not essential):

Previous experience in housekeeping or commercial cleaning.

Barista experience is highly regarded!

Face-to-face customer service, theme park, tourism, retail, or hospitality role experience is highly regarded.

Ready to Join Wonder Wild?

Visa sponsorship is available for the right candidate – candidates should be in Australia and have relevant certificates.