Hospitality Services Officer

Opal Healthcare; Caboolture; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Penalty rates on weekends and public/b

12% superannuation

Paid parental leave

Referral bonus $5,000

Job summary

Opal HealthCare is seeking a versatile General Services Officer to join our hospitality team at Caboolture Parklands Care Community. The role rotates between food service, cleaning and laundry to make a tangible difference every day.

We value passion, reliability and a can-do attitude. No formal hospitality experience required — training is provided; pre-employment checks apply.

Join a supportive team in a values-led environment with opportunities to grow and contribute to residents' wellbeing.

Qualifications

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Responsibilities

• Food Service: deliver dining room service and know resident meal preferences.
• Housekeeping: keep resident rooms and areas clean, safe and welcoming.
• Laundry: manage residents' personal laundry with respect and care.
• Work with a supportive team to ensure a seamless, positive resident experience.
• Follow strict safety, sanitary and infection control protocols.

Skills

Communication skills

Flexible attitude

Reliability

Willingness to learn

Job description

"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 146 Care Communities and over 20,000 team members nationwide.

About the Role:

We're looking for a versatile and caringGeneral Services Officer to join our hospitality team. In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer:

• Location: Caboolture Parklands Care Community
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

Varied & meaningful work— No two days are the same; support our community in three essential areas
Career development— Access our Opal HealthCare Academy to grow your skills
Supportive team— Join a values-led environment where you are valued
Paid parental leave — Industry-leading policy
$5,000 referral bonuses for bringing a friend onboard
Sector-leading systems— The tools to help you succeed

What You'll Do:

Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.

Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.

Laundry: Provide a essential service by managing residents' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

A passion for helping people and making a difference in your community.

A flexible, can-do attitude and willingness to learn across different areas of hospitality.

Good communication skills and a friendly, professional manner.

Reliability and a strong work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.