General Services Officer

Opal HealthCare; City of Whittlesea; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Penalty rates

Superannuation 12%

Paid parental leave

Referral bonus $5k

Job summary

Opal HealthCare is seeking a versatile General Services Officer for Mill Park Manor Care Community in Melbourne. You will rotate between food service, housekeeping and laundry to make a tangible difference every day.

Permanent roles are available with flexible options; remuneration is hourly and DOE. You’ll join a values-led team, with career development and comprehensive benefits designed to support both residents and staff.

Qualifications

• A passion for helping people and making a difference in your community.
• Good communication skills and a friendly, professional manner.
• Willingness to learn across different areas of hospitality.
• Previous experience in hospitality, cleaning, or customer service is beneficial but not essential – training provided.

Responsibilities

• Food Service: Deliver excellent dining room service, serve meals with care and accommodate resident preferences.
• Housekeeping: Keep resident rooms and communal areas clean, safe and welcoming with attention to detail.
• Laundry: Manage residents' personal laundry with respect and care.
• Work as part of a supportive team and follow safety, sanitation and infection control protocols.

Skills

Customer service

Communication

Reliability

Flexibility

Job description

\"At Opal HealthCare, we know that companies don’t succeed, people do.\"

Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide.

About the Role:

We're looking for a versatile and caringGeneral Services Officer to join our hospitality team at Mill Park Manor Care Community.In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer:

• Employment Type:Permanent full-time, part-time or casual roles available
• Remuneration: Hourly Rate (DOE)
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work— No two days are the same; support our community in three essential areas
• Career development— Access our Opal HealthCare Academy to grow your skills
• Supportive team— Join a values-led environment where you are valued
• Paid parental leave— Industry-leading policy
• $5,000 referral bonusesfor bringing a friend onboard
• Sector-leading systems— The tools to help you succeed

What You'll Do:

Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.

Housekeeping:Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.

Laundry:Provide a essential service by managing residents' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

A passion for helping people and making a difference in your community.

A flexible, can-do attitude and willingness to learn across different areas of hospitality.

Good communication skills and a friendly, professional manner.

Reliability and a strong work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.