Hospitality Saas Systems Specialist Implementation & Support

Agilysys Australia Pty Ltd; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Sonata Software in Sydney/Melbourne hybrid role seeks a skilled D365 Technical Support professional to join our team and drive hands-on development, deployments, and platform evangelism. You''ll collaborate with Technical leads, manage code and environments, and ensure work items meet acceptance criteria while communicating clearly with stakeholders across the organisation.

The role offers exposure to enterprise-scale D365 projects, ISV integrations and growth opportunities within a dynamic tech

Qualifications

• Solid technical background with experience in software development and D365 Finance and Operations.
• Ability to manage multiple complex initiatives end to end through all lifecycle stages.
• Strong problem solving and analytical skills.
• Good written and verbal communication skills.
• Experience with vendors, external solution providers and ISVs.

Responsibilities

• Hands on coding and delivering of assigned tasks
• Assist Technical lead in management of Code, Dev Environments, Builds and Deployments
• Ensure prioritized work items are developed and tested in accordance with the acceptance criteria
• Act as a product / solution evangelist to build awareness and understanding of the platform

Skills

D365 Finance & Ops

Software development

Azure DevOps

Code management

Deployment strategies

Vendor management

Tools

Azure DevOps tooling

Deployment tooling

Job description

Job Title - D365 Technical Support

Location - Sydney or Melbourne
Work mode - Hybrid
Hiring mode - Full time

Responsibilities

• Hands on coding and delivering of assigned tasks
• Assist Technical lead in the management of Code, Dev Environments, Builds and Deployments
• Ensure prioritized work items are being developed and tested in accordance with the acceptance criteria
• Act as a product / solution evangelist to build awareness and understanding of the platform

Qualifications

• Solid technical background with understanding and hands-on experience in software development and D365 Finance and Operations
• Ability to manage multiple complex initiatives with competing deadlines end to end from concept through to delivery, and all stages of application lifecycle
• Strong problem solving and analytical skills
• Good written and verbal communication skills
• Working knowledge of Azure Dev Ops, code management techniques, deployment strategies, system upgrade management
• Experience with working with vendors and external solution providers and ISVs

What You’ll Love

Why join Sonata Software? An inclusive, equal-opportunity employer with a focus on innovation and career growth.