Hospitality Operations Lead

RD Jones Group; South Australia; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Structured career development

Employee Assistance Program

Job summary

RD Jones Group is seeking a candidate for a leadership role at The Settlers Tavern in Ingle Farm, Australia. This full-time position focuses on delivering excellent customer service, supervising staff, and ensuring compliance with RSA and gaming regulations.

The ideal candidate will lead operations in a busy venue environment, manage a team, and uphold high service standards. Opportunities for career development are provided within this family-owned business.

Qualifications

• Strong experience in customer service in a hospitality setting.
• Thorough understanding of RSA and gaming compliance regulations.
• Capability to effectively lead and supervise staff.

Responsibilities

• Lead the delivery of excellent customer service.
• Ensure compliance with RSA and gaming regulations.
• Supervise and train staff for operational efficiency.
• Support the venue manager in wage control and stock management.

Skills

Customer service

Problem-solving

Compliance knowledge (RSA, gaming)

Staff supervision and training

Tools

H&L system

Job description

RD Jones Group is seeking a candidate for a leadership role at The Settlers Tavern in Ingle Farm, Australia. This full-time position focuses on delivering excellent customer service, supervising staff, and ensuring compliance with RSA and gaming regulations.

The ideal candidate will lead operations in a busy venue environment, manage a team, and uphold high service standards. Opportunities for career development are provided within this family-owned business.