Hospitality Duty Manager: Lead Team and Guest Experience

Trader Dukes Caboolture; Caboolture; Sur place; AUD 65 000 - 80 000; Plein temps

Résumé du poste

Trader Dukes Caboolture is seeking a passionate and proactive Duty Manager to join our management team. This permanent full-time role reports to the Venue Manager and focuses on leading the team culture, delivering exceptional guest experiences and ensuring compliant operations.

The ideal candidate will have at least 12 months in hospitality management, current RSA, RSG, RMLV, and an Approved Managers Licence, with a hands-on approach to staff development and community engagement.

Qualifications

• Proven hospitality management experience.
• 12+ months in a management role in hospitality.
• Current RSA, RSG, RMLV certificates and Approved Managers Licence.
• Experience in a suburban pub is advantageous.
• Ability to engage with the community and drive exceptional customer experiences.

Responsabilités

• Assist in leading team culture and customer experience.
• Ensure compliant operation of the hotel.
• Teach new skills and expectations to staff.
• Deliver exceptional service to customers.
• Work across days, nights and weekends as required.

Connaissances

People skills

Customer service

Energetic

Formation

RSA

RSG

RMLV Certificates

Approved Managers Licence

Description du poste

Trader Dukes Caboolture is seeking a passionate and proactive Duty Manager to join our management team. This permanent full-time role reports to the Venue Manager and focuses on leading the team culture, delivering exceptional guest experiences and ensuring compliant operations.

The ideal candidate will have at least 12 months in hospitality management, current RSA, RSG, RMLV, and an Approved Managers Licence, with a hands-on approach to staff development and community engagement.